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Contact channels
Speak with us whenever you need
At the Metro we are always available to you. Whenever you need information or help of any kind please do not hesitate to contact our staff, duly identified, or any of the security agents on duty in our stations.

And if there is no one on sight?
Next to the access channels you can find Help Points. You only have to push the intercom button and one of our agents will promptly assist you.

More and better information? Personalized assistance?
Visit us at the Customers Office located at Marquês de Pombal station or at Alameda station where we will be pleased to assist you on working days from 8:30 to 19:30.

By phone
By phone we are always at your service through our Call Center:
Call Center do ML - 213500115
By e-mail
Send us your messages to relacoes.publicas@metrolisboa.pt
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