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| Lisboa Viva card |
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| How it works |
The Lisboa Viva is a “smart card” which has an embedded chip and antenna, it works by approaching the card, without contact, to a validator, at the stations "entry" channels, which reads and validates the data loaded in the chip and, in the case of valid data, enables the access to the networks that use this card - presently the Metro, Carris and Transtejo.
This card allows the loading of fares exclusive to each associated operator, multimodals, and combined fares. Due to the fact that not all the operators have joined the system, the electronic loading of fares goes along with the convencional sticker placed on the top of the Lisboa Viva card. When all the operators have joined the system this sticker will cease to exist. Presently Metro Passes 30 days and Carris/Metro passes 30 days are already dematerialized and so in these passes no sticker is needed, the fares are directly loaded into the chip.
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| What is the validity period |
The Lisboa Viva card may have several validity periods which vary between 4 and 6 years, counted from issuing date, depending on the type of customer:
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| Type of customer |
Validity |
| Child aged 4 to 12 inclusive |
4 years |
| Normal aged 13 to 30 inclusive |
4 years |
| Normal aged more than 30 |
6 years |
| Eldery, aged more than 65 |
6 years |
| Retired / Pensioneer |
5 years |
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| Where to buy |
You can apply for a Lisboa Viva card at any station. The cards will be handed over, on customer choice, at any of the passes selling offices mentioned at the bottom of this page. The price of the Lisboa Viva card is € 7,00 and its delivery takes 10 working days. You can also obtain your card for € 10,00 within 1 working day express delivery, in this case, you must apply for and collect your card at Campo Pequeno station (South concourse), on the Yellow Line or at the Alameda II station, on the Red Line.
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| Where and how to reload |
The Lisboa Viva card may be loaded at any Metro station. The electronic passes valid only for the Metro, or combined Metro / Carris, may also be loaded directly from the Automatic Ticket Vending Machines at the stations. All the electronic passes may be loaded into the Lisboa Viva card at the Multibanco network; for the moment, these ATM´s can only be used to reload a card, that is, the Lisboa Viva card must have been previously loaded with a pass of the same type. In any case, no reloading is possible if the card has reached the end of its validity period.
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Passes selling offices |
Areeiro
Arroios - (North concourse)
Baixa-Chiado
Cais do Sodré
Campo Grande
Colégio Militar/Luz
Entre Campos - (South concourse)
Jardim Zoológico - (South concourse)
Marquês de Pombal - (North concourse)
Oriente
Restauradores
Senhor Roubado - (North concourse)
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