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Where to buy occasional journeys?

Tickets and zapping:
Ticket Vending machines (TVM)
Ticket offices
ATM (Multibanco) cash machines
Portal VIVA (online)

Where to buy frequent journeys?

Passes:
Ticket Vending Machines (TVM)
Ticket offices
ATM (Multibanco) cash machines
Portal VIVA (online)

Occasional journeys

Carris/Metro Ticket
1,45€
Valid for unlimited journeys on Carris and Metro networks, during 60 minutes following the first validation.
Cannot be used for consecutive journeys on the Metro.
1 Day ticket (24h)
Carris/Metro6,30€
Valid for unlimited journeys on Carris and Metro, networks during 24 hours following the first validation.
Carris/Metro/Transtejo (Cacilhas)9,35€
Valid for unlimited journeys on Carris, Metro and Transtejo (Cacilhas river connection), during 24 hours following the first validation.
Carris/Metro/CP10,40€
Valid for unlimited journeys on Carris, Metro and CP (Sintra, Cascais, Azambuja and Sado lines), during 24 hours following the first validation.
Zapping
Prepaid travel credit that can be used on various operators.
The cost of each journey is deducted from your card balance, according to the fares and conditions of each operator.
Each zapping journey refers to one operator only. Every time you change transport operators, an additional fare is deducted from your card, according to the conditions of the operator.
The following amounts can be topped up: 3€, 5€, 10€, 15€, 20€, 25€, 30€, 35€ e 40€.
Metro journey1,31€
Valid for a single journey on the Metro network

Support cards:

Viva viagem is the ideal card for occasional users of public transport, as it may be topped up with tickets or money (pay as you go ‘zapping’ credit).
This card is valid for all member operators.

Viva viagem is the ideal card for occasional users of public transport, as it may be topped up with tickets or money (pay as you go ‘zapping’ credit).
This card is not valid on Fertagus and Transportes do Sul.

Lisboa viva is the ideal card for frequent public transport users. It can be topped up with travel passes or money (pay as you go ‘zapping’ credit).
It is a personal card that can only be used by respective holder.

Frequent journeys

Intermodal passes

NormalSocial +,
4_18 e sub23
Echelon B/
Children
Elderly*
Ret./Pens.*
Social +
Echelon A
4_18 and Sub 23
Echelon A
Carris/Metro/Comboios de Portugal
Navegante urbano (30 days)
36,70€27,55€18,35€14,70€Comprar
Valid on Carris and Metro urban routes within Zone L (“Coroa L”) and the following Lisbon connections of CP trains: C. Sodré/Belém, Rossio/Benfica, Benfica/Moscavide and Sta. Apolónia/Moscavide.
Navegante urbano 3i/Ref./Pens. (30 dias) 14,70€------
For senior citizens and retirees/pensioners, valid on Carris and Metro urban routes and CP connections mentioned above.
Navegante rede (30 days) 43,25€32,45€21,65€17,30€
Valid across Carris and Metro networks within Zones L and 1 (“Coroas L e 1”) and the following Lisbon connections of CP trains: C.Sodré/Algés, Amadora/Rossio; Amadora/Bobadela, Amadora/Bobadela, Sta. Apolónia/Bobadela; Alcântara Terra/Bobadela. Including Carris crossing of 25 de Abril Bridge.
L1 (monthly) 50,75€38,05€25,40€20,30€Comprar
Valid across Carris and Metro networks, except for the Carris crossing of 25 de Abril Bridge Valid on Transtejo, specifically the Cacilhas, Porto Brandão/Trafaria connections.
Valid on CP, Lisboa Transportes and Rodoviária de Lisboa for all routes from Lisbon up to the outer limits of Zone 1 (“Coroa 1”).
Not valid on Vimeca.
L12 (monthly) 61,20€45,90€30,60€24,50€
Valid across Carris and Metro networks, except for the Carris crossing of 25 de Abril Bridge Valid on Transtejo, specifically the Cacilhas, Porto Brandão-Trafaria and Seixal connections. Valid on Soflusa, specifically the Barreiro connection. Valid on CP, Lisboa Transportes and Rodoviária de Lisboa for all journeys from Lisbon up to the outer limits of Zone 2 (“Coroa 2”).
Not valid on Vimeca.
L123 (monthly) 69,65€52,25€34,85€27,85€
Valid across Carris and Metro networks, including the Carris crossing of 25 de Abril Bridge Valid on Transtejo, specifically the following connections: Cacilhas, Porto Brandão, Trafaria, Seixal and Montijo. Valid on Soflusa, specifically the Barreiro connection. Valid on CP, Rodoviária de Lisboa, Transportes Coletivos do Barreiro, Scotturb, Lisboa Transportes and Transportes Sul Tejo for all routes up to the outer limit of Zone 3 (“Coroa 3”).
Not valid on Vimeca.
L123 SX (monthly) 89,45€**67,10€44,75€35,80€
SX (Seixal)
Same as L123, plus the Seixal Peninsula served by Transportes Sul do Tejo.
Not valid on Vimeca
L123 MA (monthly) 90,40€**67,80€45,20€36,15€
MA (Montijo - Alcochete)
Same as L123, including Montijo and Alcochete served by Transportes Sul do Tejo and Transportes Coletivos do Barreiro. Does not include the Tagus river crossing via Vasco da Gama Bridge.
L123 FS (mensal) --7,20€----
FS (Weekend)
Same as L123, but valid only on weekends and public holidays for senior citizens and retirees/pensioners.
* Not applicable to Navegante Urbano
** Valid only for social+, 4_18 and sub23 Echelon B

Combined passes

Normal

4_18 e sub23
Echelon B
4_18 e sub 23
Echelon A
Carris/Metro/Comboios de Portugal/Grupo Transtejo
Navegante Barreiro (30 days)59,20€44,40€23,70€Buy
Same as Navegante Rede (see table “intermodal passes"), plus Barreiro connection on Soflusa.
Navegante Cacilhas/Trafaria (30 days)47,50€35,65€19,00€
Same as Navegante Rede (see table “intermodal passes”), plus Cacilhas, Porto Brandão and Trafaria connections on Transtejo.
Navegante Seixal/Montijo (30 days) 52,25€39,20€20,90€
Same as Navegante Rede (see table “intermodal passes”), plus Seixal and Montijo connections on Transtejo.
Carris/Metro/Comboios de Portugal/Soflusa/Transporte Coletivos Barreiro
Navegante SL/TCB (30 days)62,10€46,60€24,85€Buy
Same as Navegante Rede (see table “intermodal passes”), plus Barreiro connection on Soflusa and the Transportes Coletivos do Barreiro network.
Carris/Metro/Comboios de Portugal
Valid across Carris and Metro urban network ("Zone L") and CP connections, depending on the type of travel pass.
Azambuja line
L/CP Alverca (30 days)69,90€52,45€27,95€Buy
L/CP Vila Franca de Xira (30 days)82,45€61,85€33,00€
L/CP Azambuja (30 days))94,95€71,20€38,00€
Cascais line
L/CP Oeiras (30 days)67,25€50,45€26,90€Buy
L/CP Cascais (30 days)80,35€60,25€32,15€
Sintra line
L/CP Rio de Mouro (30 days)69,75€52,30€27,90€Buy
L/CP Sintra (30 days)81,85€61,40€32,75€
Carris/Metro/Soflusa/Comboios de Portugal
Valid across Carris and Metro urban network ("Zone L"), plus Soflusa and CP connections, depending on the type of travel pass.
Praias do Sado line
L/SL/CP Penteado (30 days)75,60€56,70€30,25€Buy
L/SL/CP Alcaide (30 days)92,85€69,65€37,15€
L/SL/CP Praça do Quebedo (30 days)108,80€81,60€43,50€
Metro/Comboios de Portugal
Válid across Metro network. Valid also on CP for all routes in Lisbon up to the limits of each travel pass.
Azambuja line
Metro/CP Alverca (30 days)59,95€44,95€24,00€Buy
Metro/CP Vila Franca de Xira (30 days)73,95€55,45€29,60€
Metro/CP Azambuja (30 days)88,65€66,50€35,45€
Cascais line
Metro/CP Oeiras (30 days)59,95€44,95€24,00€Buy
Metro/CP Cascais (30 days)72,00€54,00€28,80€
Sintra line
Metro/CP Queluz (30 days)50,60€37,95€20,25€Buy
Metro/CP Rio de Mouro (30 days)59,95€44,95€24,00€
Metro/CP Sintra (30 days)74,15€55,60€29,65€
Metro/Rodoviária de Lisboa
Metro/RL1 (monthly)46,00€34,50€18,40€Buy
Valid across Metro network and Rodoviária de Lisboa, on routes from Lisbon up to the outer limit of Zone 1 (“Coroa 1”).
Metro/RL2 (monthly)51,40€38,55€20,55€
Valid across Metro network and Rodoviária de Lisboa, on routes from Lisbon up to the outer limit of Zone 2 (“Coroa 2”).
Metro/RL3 (monthly)60,20€45,15€24,10€
Valid across Metro network and Rodoviária de Lisboa, on routes from Lisbon up to the outer limit of Zone 3 (“Coroa 3”).
Metro/Transportes Sul do Tejo
Metro/TST A/E (30 days, working days only)45,70€34,30€18,30€
Valid on Metro urban network. Transportes Sul do Tejo, connections from Lisbon to the South Bank of the Tagus River for all routes within Cacilhas, Almada, Cova da Piedade, Eixo da Portagem, Centro Sul, Laranjeiro, Feijó and urban transport in Almada.
Metro/TST A1/E (30 days, working days only)53,65€40,25€21,45€
Valid on Metro urban network. Transportes Sul do Tejo, connections between Lisbon and the South Bank of the Tagus River for all routes up to the outer limit of Zone 3 (“Coroa 3”).
Metro/TST A1sx/E (30 days, working days only)74,90€56,20€29,95€
Valid on Metro urban network. Transportes Sul do Tejo, connections between Lisbon and the South Bank of the Tagus River for all routes included Zone 3 (“Coroa 3”) and Seixal Peninsula.
Metro/TST A (30 days)51,55€38,65€20,60€
Valid on Metro urban network. Transportes Sul do Tejo, connections from Lisbon to the Southern Bank for all routes within Cacilhas, Almada, Cova da Piedade, Eixo da Portagem, Centro Sul, Laranjeiro, Feijó and urban transport in Almada.
Metro/TST A1 (30 days)59,75€44,80€23,90€
Valid on Metro urban network. Transportes Sul do Tejo connections between Lisbon and the South Bank of the Tagus River for all routes up to the outer limit of Zone 3 (“Coroa 3”).
Metro/TST A1sx (30 days)81,10€60,85€32,45€
Valid on Metro urban network. Transportes Sul do Tejo connections between Lisbon and the South Bank of the Tagus River for all routes up to the outer limit of Zone 3 (“Coroa 3”) and Seixal Peninsula.
Metro/Transtejo
Metro/TT Cacilhas (30 days)40,50€30,40€16,20€Buy
Valid across the Metro network and Cacilhas connection on Transtejo.
Metro/Vimeca
Metro/Vimeca 1 (30 days)45,60€34,20€18,25€
Valid across Metro network. Vimeca routes within Zone 1 (“Coroa 1”).
Metro/Vimeca 2 (30 days)50,70€38,05€20,30€
Valid across Metro network. Vimeca routes within Zone 2 (“Coroa 2”).
Metro/Vimeca 3 (30 days)59,20€44,40€23,70€
Valid across Metro network. Vimeca routes within Zone 3 (“Coroa 3”).
Carris/Comboios de Portugal
Valid on Carris and CP networks, all stations serving Lisbon, depending on the type of travel pass.
Azambuja line
Carris/CP Alverca (30 days)59,95€44,95€24,00€
Carris/CP Vila Franca de Xira (30 days)73,95€55,45€29,60€
Carris/CP Carregado (30 days)85,15€63,85€34,05€
Carris/CP Azambuja (30 days)88,55€66,50€35,45€
Cascais line
Carris/CP Oeiras (30 days)59,95€44,95€24,00€
Carris/CP Cascais (30 days)72,00€54,00€28,80€
Sintra line
Carris/CP Queluz (30 days)50,60€37,95€20,25€
Carris/CP Rio de Mouro (30 days)59,95€44,95€24,00€
Carris/CP Sintra (30 days)74,15€55,60€29,65€
Carris/Soflusa/Comboios de Portugal
Valid on Carris urban network plus Soflusa’s Barreiro connection and CP’s Praias do Sado connections, according to subscribed pass.

Carris/SL/CP Penteado (30 days)67,05€50,30€26,80€
Carris/SL/CP Alcaide (30 days)85,45€64,10€34,20€
Carris/SL/CP Praça do Quebedo (30 days)101,45€76,10€40,60€
Carris/Rodoviária de Lisboa
Carris/RL1 (monthly)46,00€34,50€18,40€
Valid across Carris network (including crossing of 25 de Abril Bridge) and Rodoviária de Lisboa, on routes from Lisbon up to the outer limit of Zone 1 (“Coroa 1”).
Carris/RL2 (monthly)51,40€38,55€20,55€
Valid across Carris network (including crossing of 25 de Abril Bridge) and Rodoviária de Lisboa, on routes from Lisbon up to the outer limit of Zone 2 (“Coroa 2”).
Carris/RL3 (monthly)60,20€45,15€24,10€
Valid across Carris network (including crossing of 25 de Abril Bridge) and Rodoviária de Lisboa, on routes from Lisbon up to the outer limit of Zone 3 (“Coroa 3”).
Carris/Transportes Sul do Tejo
Carris/TST A (monthly)51,55€38,65€20,60€
Valid across Carris urban network. Transportes Sul do Tejo connections between Lisbon and the South Bank of the Tagus River, for all routes within the Cacilhas, Almada, Cova da Piedade, Centro Sul, Laranjeiro, Feijó and urban transport in Almada.
Carris/TST A 1 (monthly)59,75€44,80€23,90€
Valid across Carris urban network. Transportes Sul do Tejo connections between Lisbon and the South Bank of the Tagus River, for all routes up to the outer limit of Zone 3 (“Coroa 3”) on the South Bank.
Carris/TST A 1sx (monthly)81,10€60,85€32,45€
Valid across Carris urban network. Transportes Sul do Tejo connections between Lisbon and the South Bank of the Tagus River, for all routes up to the outer limit of Zone 3 (“Coroa 3”) on the South Bank and the Seixal Peninsula.
Carris/Transportes Sul do Tejo/Transtejo
Carris/TST/TT ABC (monthly)48,70€36,55€19,50€
Valid across Carris urban network. Transtejo boat connection between Lisboa and Cacilhas. Transportes Sul do Tejo, connections between Cacilhas, Cova da Piedade, Feijó, Laranjeiro and Almada urban transport network.
Carris/TST/TT A2BC (monthly)50,80€38,10€20,30€
Valid across Carris urban network. Transtejo boat connection between Lisbon and Cacilhas, Porto Brandão and Trafaria. Transportes Sul do Tejo, all routes on the Tagus South Bank of the Tagus River up to the outer limit of Zone 2 (“Coroa 2”).
Carris/TST/TT A23BC (monthly)61,85€46,40€24,75€
Valid across Carris urban network. Transtejo boat connection between Lisbon and Cacilhas, Porto Brandão and Trafaria. Transportes Sul do Tejo, all routes on the Tagus South Bank of the Tagus River up to the outer limit of Zone 3 (“Coroa 3”).
Carris/Soflusa
Carris/SL Barreiro (30 days)51,65€38,75€20,65€
Valid across Carris urban network. Barreiro connection on Soflusa.
Carris/Transtejo
Carris/TT Cacilhas (30 days)40,50€30,40€16,20€
Valid across Carris network, including the 25 de Abril Bridge crossing. Cacilhas boat connection on Transtejo.
Carris/Vimeca
Carris/V1 (monthy)45,60€34,20€18,25€
Valid across Carris network, including the 25 de Abril Bridge crossing. All Vimeca routes from Lisbon to the outer limit of Zone 1 (“Coroa 1”), across the Vimeca concession area (Vimeca and Lisboa Transportes).
Carris/V2 (monthy)50,70€38,05€20,30€
Valid across Carris network, including the 25 de Abril Bridge crossing. All Vimeca routes from Lisbon to the outer limit of Zone 2 (“Coroa 2”), across the Vimeca concession area (Vimeca and Lisboa Transportes).
Carris/V3 (monthy)59,20€44,40€23,70€
Valid across Carris network, including the 25 de Abril Bridge crossing. All Vimeca routes from Lisbon to the outer limit of Zone 3 (“Coroa 3”), across the Vimeca concession area (Vimeca and Lisboa Transportes).
Parking passes
Carris/Metro/estacionamento (30 days)54,35€----
Valid on Carris and Metro urban networks and the following Empark and EMEL parks: Docas and Alvalade XXI ; Colégio Militar, Areeiro, Campo Grande and Universidade. Please check the parking logistics with Empark and Emel before buying.
Metro/Parque Alvalade (30 days, apenas dias úteis)45,90€----
Valid across Metro urban network and the Alvalade XXI car park belonging to Empark.
Please check the parking logistics with Parque Alvalade XXI before buying.

Map of Lisbon Metropolitan Area Zones (“Coroas”)

Check the Lisbon zone map to find the best travel pass for your mobility needs.

Exchanges and returns of travel passes

Monthly pass (calendar month)
Returns are accepted before the start of the corresponding month. After this date, exchanges are only accepted under the following conditions:
. Intermodal passes will only be exchanged for another intermodal pass of equal or greater value, provided it includes the same or additional operators and equal or wider zone validity;
. Combined passes will be exchanged for another intermodal or combined pass of equal or greater value, provided it includes the same or additional operators and equal or wider zone validity.
In both cases, exchanges are only accepted until the 7th day of each month.

30-Day passes
. Before the first validation, returns are fully refunded;
. After the first day of validity, customers will be charged a daily fee of 12.5% of the price, starting from the first validation..

All returns and exchanges must be requested at the Customer Care Spaces for analysis; or at the Metro ticket office where the purchase was carried out, if customers detect the mistake within 15 minutes of the purchase.

Support card:

Lisboa Viva is the ideal card for frequent public transport users. It can be topped up with travel passes or money (pay as you go ‘zapping’ credit). It is a personal card that can only be used by its user.

Learn more

Discounts

Social +

Pass Social + is for low income households, as duly proven.
It allows a discount in the purchase of the following passes valid for Lisbon Metropolitan Area:

– Navegante urbano and rede;
– L1, L12, L123, L123SX e L123MA passes;
– 12, 23, 123 passes.

For whom is it intended?

Pass Social + has two discount echelons:

1. Echelon A:  50% discount off the corresponding fare.
It is intended for: Recipients of the senior citizens pension supplement; Beneficiaries of social assistance (RIS).

2. Echelon B: 25% discount off the corresponding fare.
It is intended for:

a) Personal discount:
– Retired persons and pensioners receiving monthly pension equivalent or below 1.2 times the value of the IAS (Social Support Index);
– Recipients of unemployment benefit receiving monthly allowance equivalent or below 1.2 times the value of the IAS .

b) Household discount:
– Households with monthly gross income per member of household equivalent or below 1.2 times the value of the IAS. Eligibility: The monthly gross income per member of household is determined according to the following formula:


Determination of income: Para efeitos do cálculo do rendimento médio mensal do agregado familiar, consideram‐se relevantes as seguintes categorias de rendimentos, adiante indicadas:

– gross amount of income from salaried work;
– gross amount of income from pensions;
– gross amount of social allowances paid by the relevant Government authorities;;
– all remaining gross income earned by the household.

The following table shows different scenarios for determining household income:

COMPOSITION OF HOUSEHOLDMAXIMUM AMOUNTS OF ANNUAL INCOMEMAXIMUM AMOUNTS OF MONTHLY INCOME
1 taxable person7.205,52 €514,68 €
1 taxable person + 1 dependent person9.006,9 €643,35 €
1 taxable person + 2 dependent persons10.808,28 €772,02 €
1 taxable person + 3 dependent persons12.609,66 €900,69 €
1 taxable person + 4 dependent persons14.411,04 €1.029,36 €
1 taxable person + 5 dependent persons16.212,42 €1.158,03 €
1 taxable person + 6 dependent persons18.013,8 €1.286,70 €
2 taxable persons14.411,04 €1.029,36 €
2 taxable persons + 1 dependent person16.212,42 €1.158,03 €
2 taxable persons + 2 dependent persons18.013,80 €1.286,70 €
2 taxable persons + 3 dependent persons19.815,18 €1.415,37 €
2 taxable persons + 4 dependent persons21.616,56 €1.544,04 €
2 taxable persons + 5 dependent persons23.417,94 €1.672,71 €
2 taxable persons + 6 dependent persons25.219,32 €1.801,38 €

The household is made up of the taxable persons and dependent persons. Identification of the composition of the household of the IRS tax return (Declaração Modelo 3) will be filled in table 3. Identification of taxable persons will be filled in table 3A, fields 03 and 04, and dependent persons will be identified filling in respective tax numbers (NIF), in fields 3B and 3C.

Household
All members of the identified household, as defined in article 13 of the IRS Code will be entitled to a Social+ pass, provided the monthly gross income per member of household is equivalent or below 1.2 times the value of the IAS. If one or more members of the household benefit from any of the following social allowances, though not meeting requirement above, they will be entitled to a personal
Pass Social +:

– Recipients of the senior citizens pension supplement;
– Beneficiaries of social assistance (RIS).
– Retired persons and pensioners receiving monthly pension equivalent or below 1.2 times the value of the IAS (Social Support Index);
– Recipients of unemployment benefit receiving monthly allowance equivalent or below 1.2 times the value of the IAS.

Echelon A | Documents to submit

If not yet holder of Pass Social +

Applicants will submit the relevant form, duly completed, accompanied by the following documents:
– Copy and original of ID card (Citizen Card, Identity Card; Passport, Residence Permit);
– Copy and original of taxpayer card (if CC not available);
– Certificate issued by the relevant Government authorities (Ministério do Trabalho, Solidariedade e Segurança Social) identifying the members of the household and which quality the applicant is recipient of social allowance. This certificate must have been issued no more than fifteen days prior to the application for Pass Social+. Original documents must be shown when submitting application.

If already holder of Pass Social +

Holders of Pass Social+  applying for the 50% discount must submit the relevant duly completed form, accompanied by the following documents:

– Certificate issued by the relevant Government authorities (Ministério do Trabalho, Solidariedade e Segurança Social) identifying the members of the household and which quality the applicant is recipient of social allowance. This certificate must have been issued no more than fifteen days prior to the application for Pass Social+. Original documents must be shown when submitting application.

Note: Applicants for Echelon A are not required to submit certificates issued by tax authorities.

Echelon B | Documents to submit

General documentation

Echelon B applicants will submit the relevant form, duly completed, accompanied by the following documents:

– Copy and original of ID card of applicant (Citizen Card, Identity Card; Passport, Residence Permit);
– Copy and original of taxpayer card of applicant (if CC not available);

Specific documentation attesting earned income

1 –  Retired persons and pensioners receiving monthly pension equivalent or below 1.2 times the value of the IAS:
1.1 –  Latest tax return and respective note of settlement (as provided in article 60 of the Personal Income Code) or, if applicant is nor required to submit tax return, annual certificate for tax purposes issued by the relevant Government authority (Ministério do Trabalho, Solidariedade e Segurança Social or Caixa Geral de aposentações).

2 –  Recipients of unemployment benefit receiving monthly allowance equivalent or below 1.2 times the value of the IAS:
2.1 – Certificate for tax purposes issued by the relevant Government authority (Ministério do Trabalho, Solidariedade e Segurança Social) attesting that applicant is recipient of unemployment benefit and respective amount.

3 – Households with gross income per member of household equivalent or below 1.2 times the value of the IAS that include different categories of income must submit one of the following documents:
3.1 – Latest tax return and respective note of settlement (as provided in article 60 of the Personal Income Code);

If not required to submit personal income tax return:

– Certificate issued by the relevant entity of the Ministry of Finance attesting that applicant is exempted from submitting tax return relating to the taxable members of the household, as the case may be. This certificate will only be required if earned income cannot be proven by documents mentioned above;
– Certificate issued by the relevant Government authorities (Ministério do Trabalho, Solidariedade e Segurança Social) identifying the members of the household and which quality the applicant is recipient of social allowance, as well as respective amount. These certificates must have been issued no more than fifteen days prior to the application for Pass Social+, attesting the situation of recipients as of the date of issue of certificate. Original documents must be shown when submitting application.

Application for Pass Social +

Validity

The validity period of the eligibility to Pass Social + is of one year, except for recipients of unemployment benefit, where the validity period is of six months as from the date of issue of respective support card.   Prior to the expiry of the validity period of the eligibility to Pass Social +, the recipient must renew it providing updated documentation (see information Echelon A and B | Documents to submit).

Where can I apply for or renew my Social+ pass?

You can apply for or renew your Social+ pass at the Customer Care Network at:

Campo Grande station
Marquês de Pombal station

The change of profile from normal to Social+ or Social+ Echelon B to Social+ Echelon A, as well as respective renewal is immediate and free of charge, provided the Lisboa Viva card is in good condition.
If the issue of a new card is required for whatever reason, the applicant must provide the documentation mentioned above, in addition to a duly completed application form and an updated passport colour photo.

Note: Applicants for Echelon A are not required to submit certificates issued by tax authorities.

Legal framework

Ministerial Orders 272/2011 of 23/09 and 36/2012 of 08/02.


Senior citizens, retired persons and pensioners

Senior customers are entitled to benefit from discounts in some travel passes in the Lisbon region.
Click the following links to know more about access conditions and discounts applicable to senior citizens, retired persons and pensioners.

Senior citizens

Aged 65 years or older:

  • 25% discount on Navegante Rede and Intermodal passes;
  • 60% on Navegante Urbano.

To benefit from this discount, customers must submit duly completed application form for Lisboa Viva card (senior citizens) plus the following documents:
– Updated passport colour photo
– Original of Identity Card or other official ID document or residence permit.

Retired persons and pensioners

Retired person/Pensioner whose monthly household income is equivalent or lower to the minimum wage.

– 25% discount on Navegante Rede and intermodal passes;
– 60% discount on Navegante Urbano.

To benefit from this discount, customers must submit duly completed application form for Lisboa Viva card (Retired person/Pensioner) plus the following documents:

– Composition of household duly certified by the  parish council of respective residence area;
– Household income duly certified by respective tax office (or tax return or tax office certificate);
– Original and copy of documentary evidence of pension issued by CGA or CNP;
– Updated passport colour photo
– Original of Identity Card or other official ID document or residence permit.

Request for invoice

Your invoice for income tax purposes must be obtained via Internet, through Portal Viva, within 5 weekdays following payment, as per article 36 1-a) of the VAT Code, amended by Decree 197/2012, of 24 August;

As per article 40 of the VAT Code amended by Decree law 197/2012 of 24 August, the obligation to issue an invoice fulfilled upon the issue an of the ticket or respective receipt.

The receipts issued by Metro ticket machines and ticket offices are valid documents for tax purposes where the taxpayer number can be written down, serving as invoice.

Please contact our Customer Support if you have any doubt or need additional information concerning invoice issuing.