{"id":60955,"date":"2018-03-06T12:12:49","date_gmt":"2018-03-06T12:12:49","guid":{"rendered":"http:\/\/www.metrolisboa.pt\/en\/?page_id=60955"},"modified":"2024-03-01T12:05:04","modified_gmt":"2024-03-01T12:05:04","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.metrolisboa.pt\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_fullwidth_image src=”https:\/\/www.metrolisboa.pt\/wp-content\/uploads\/2018\/01\/faq.png” alt=”Close up image of a young girl with headphones seated inside a train” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”]<\/p>\n

\n <\/p>\n

[\/et_pb_fullwidth_image][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ custom_margin=”70px||70px|” custom_margin_tablet=”40px||40px|” custom_margin_phone=”40px|25px|40px|25px” custom_margin_last_edited=”on|phone” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ global_colors_info=”{}”]<\/p>\n

FAQ<\/strong><\/h1>\n
All questions and answers about how to travel on the Lisbon Metro.
\nClick respective links to obtain the answer to your questions.
\nIf you have any additional doubt concerning the Metro service, please send us your information request filling out the following form.<\/p>\n
Please contact a Customer Centre if you want an immediate and customised answer.<\/p>\n
<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_accordion open_toggle_text_color=”#ffffff” open_toggle_background_color=”#e63c2f” closed_toggle_text_color=”#ffffff” closed_toggle_background_color=”#e63c2f” icon_color=”#ffffff” admin_label=”FAQS” _builder_version=”4.24.0″ toggle_text_color=”#ffffff” toggle_level=”h3″ toggle_line_height=”1.5em” body_font=”Ubuntu||||||||” body_text_align=”left” body_text_color=”#333333″ vertical_offset_tablet=”0″ horizontal_offset_tablet=”0″ hover_enabled=”0″ z_index_tablet=”0″ custom_css_toggle_content=”position: relative; ||margin-top: 13px;||margin-left: -18px;||margin-right: -18px;||margin-bottom: -19px;||background-color: #ffffff;||padding: 15px;” toggle_text_shadow_horizontal_length_tablet=”0px” toggle_text_shadow_vertical_length_tablet=”0px” toggle_text_shadow_blur_strength_tablet=”1px” closed_toggle_text_shadow_horizontal_length_tablet=”0px” closed_toggle_text_shadow_vertical_length_tablet=”0px” closed_toggle_text_shadow_blur_strength_tablet=”1px” body_text_shadow_horizontal_length_tablet=”0px” body_text_shadow_vertical_length_tablet=”0px” body_text_shadow_blur_strength_tablet=”1px” body_link_text_shadow_horizontal_length_tablet=”0px” body_link_text_shadow_vertical_length_tablet=”0px” body_link_text_shadow_blur_strength_tablet=”1px” body_ul_text_shadow_horizontal_length_tablet=”0px” body_ul_text_shadow_vertical_length_tablet=”0px” body_ul_text_shadow_blur_strength_tablet=”1px” body_ol_text_shadow_horizontal_length_tablet=”0px” body_ol_text_shadow_vertical_length_tablet=”0px” body_ol_text_shadow_blur_strength_tablet=”1px” body_quote_text_shadow_horizontal_length_tablet=”0px” body_quote_text_shadow_vertical_length_tablet=”0px” body_quote_text_shadow_blur_strength_tablet=”1px” border_width_all=”2px” border_color_all=”#e63c2f” box_shadow_horizontal_tablet=”0px” box_shadow_vertical_tablet=”0px” box_shadow_blur_tablet=”40px” box_shadow_spread_tablet=”0px” text_shadow_horizontal_length_tablet=”0px” text_shadow_vertical_length_tablet=”0px” text_shadow_blur_strength_tablet=”1px” global_colors_info=”{}” sticky_enabled=”0″][et_pb_accordion_item title=”Metro working hours” open=”on” _builder_version=”4.16″ custom_margin=”10px||10px|” custom_margin_tablet=”20px|||” custom_margin_phone=”20px|||” global_colors_info=”{}”]Metro operates every day, including week-ends, from 06:30 a.m to 01:00 a.m (time of departure of the last train from terminal station of each line).
\n[\/et_pb_accordion_item][et_pb_accordion_item title=”Up to what age can children ride the Metro for free?” _builder_version=”4.24.0″ hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n
Children up to the age of 3 can use the Metro free of charge, as long as they are accompanied by an adult with a valid ticket.<\/p>\n
Children between the ages of 4 and 18 can also ride the Metro for free as long as they hold a personalized navegante card (child profile or under 18).<\/a><\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”What do I need to travel on the Metro?” _builder_version=”4.24.0″ custom_margin=”10px||10px|” custom_margin_tablet=”10px|||10px” custom_margin_phone=”10px|||10px” custom_padding_tablet=”20px|||” custom_padding_phone=”20px|||” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n
To ride the Metro you must have a valid electronic card (navegante personalized or occasional) topped up with valid transport tickets, or a contactless bank card.<\/span><\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”What cards are available to travel on the Metro?” _builder_version=”4.24.0″ custom_margin=”10px||10px|” custom_margin_tablet=”10px|||10px” custom_margin_phone=”10px|||10px” custom_padding_tablet=”20px|||” custom_padding_phone=”20px|||” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n
Three types of cards may be used to ride the Metro:<\/p>\n
\n
navegante<\/span>\u00ae occasional card for occasional journeys;<\/li>\n
navegante<\/span>\u00ae\u00a0 personalized card to top up with travel passes and\/or zapping credit;<\/li>\n
Contactless bank card that allows you to pay for a Metro trip directly on the access gates\u2019 validators.<\/li>\n<\/ul>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”What are the transport tickets available to travel on the Metro?” _builder_version=”4.24.0″ custom_margin=”10px||10px|” custom_margin_tablet=”10px|||10px” custom_margin_phone=”10px|||10px” custom_padding_tablet=”20px|||” custom_padding_phone=”20px|||” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n
The Metro has transport tickets suitable for frequency of use: occasional or frequent.
Please check our Fares<\/a>.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”What is the navegante\u00ae occasional card ?” _builder_version=”4.24.0″ custom_margin=”10px||10px|” custom_margin_tablet=”10px|||10px” custom_margin_phone=”10px|||10px” custom_padding_tablet=”20px|||” custom_padding_phone=”20px|||” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n
The navegante\u00ae occasional card is an electronic smart card that is validated by approaching the card to the contactless validators.\u00a0 It is specially designed for non-frequent customers (occasional journeys).<\/span><\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”How much does the navegante\u00ae occasional card cost?” _builder_version=”4.24.0″ custom_margin=”10px||10px|” custom_margin_tablet=”10px|||10px” custom_margin_phone=”10px|||10px” custom_padding_tablet=”20px|||” custom_padding_phone=”20px|||” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n
It costs \u20ac0,50 and it is valid for one year.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Can the navegante\u00ae occasional card card be used by more than one person?” _builder_version=”4.24.0″ custom_margin=”10px||10px|” custom_margin_tablet=”10px|||10px” custom_margin_phone=”10px|||10px” custom_padding_tablet=”20px|||” custom_padding_phone=”20px|||” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n
No. The navegante\u00ae occasional card can only be used by a single user per journey. Its use by several persons simultaneously for the same journey is considered an offence and may be subject to fine. Each user must hold a valid ticket.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”What tickets can I top up on my navegante\u00ae occasional card?” _builder_version=”4.24.0″ custom_margin=”10px||10px|” custom_margin_tablet=”10px|||10px” custom_margin_phone=”10px|||10px” custom_padding_tablet=”20px|||” custom_padding_phone=”20px|||” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n
\u2013 Carris\/Metro ticket<\/span>
\u2013 Carris\/Metro 1 day ticket (24h)<\/span>
\u2013 Carris\/Metro\/Transtejo (Cacilhas) 1 day ticket<\/span>
\u2013 Carris\/Metro\/CP 1 day ticket<\/span>
\u2013 Pay as you go \u2018zapping\u2019 credit for all members operators (Carris, Metro, Transtejo, CP, Fertagus, Metro Sul do Tejo, Rodovi\u00e1ria de Lisboa and TST).<\/span><\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Where can I buy the navegante\u00ae occasional card?” _builder_version=”4.24.0″ custom_margin=”10px||10px|” custom_margin_tablet=”10px|||10px” custom_margin_phone=”10px|||10px” custom_padding_tablet=”20px|||” custom_padding_phone=”20px|||” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n
On the Metro network, the navegante occasional card can be purchased and loaded on Ticket Vending Machines and Ticket Offices.<\/span>
Keep the purchase\/load receipt with you, as you will need it in case of card malfunction.<\/span><\/p>\n
<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”What’s a customized navegante\u00ae pass?” _builder_version=”4.24.0″ custom_margin=”10px||10px|” custom_margin_tablet=”10px||10px|” custom_margin_phone=”10px||10px|” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n
Customized navegante\u00ae is the ideal card for frequent public transport users. It can be topped up with travel passes or money (pay as you go \u2018zapping\u2019 credit).<\/span>
It is a personal card that can only be used by respective holder.<\/span><\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”What\u2019s the difference between a monthly pass and a 30-day pass? ” _builder_version=”4.24.0″ custom_margin=”10px||10px|” custom_margin_tablet=”10px||10px|” custom_margin_phone=”10px||10px|” hover_enabled=”0″ global_colors_info=”{}” open=”off” sticky_enabled=”0″]<\/p>\n
Monthly passes<\/strong> are valid of a fixed month. They are available for sale until the 20th of each month and are valid for the month concerned. They can be bought as from the 26th of previous month concerned to be used as from the 1st day of such month.<\/p>\n
A 30-day pass is valid for 30 days as from the date of purchase or the end of the previously topped up pass. 30-Day passes can be bought any day of the month.<\/strong><\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Is it possible to transport animals on the Metro?” _builder_version=”4.16″ custom_margin=”10px||10px|” custom_margin_tablet=”10px||10px|” custom_margin_phone=”10px||10px|” global_colors_info=”{}” open=”off”]The transport of animals on the Metro is permitted subject to the following conditions:<\/p>\n
a) Dangerous or potentially dangerous dog breeds are not permitted on the Metro (Fila Brasileiro, Dogo-Argentino, Pit Bull terrier, Rottweiler, American Sataffordshire terrier, Staford bull terrier and Tosa inu);<\/p>\n
b) The accompanying passenger must have the animal\u2019s vaccine record and municipal licence with him\/her;<\/p>\n
c) if duly muzzled and tethered to a short leash to prevent them from disturbing or hurting other passengers.
\n[\/et_pb_accordion_item][et_pb_accordion_item title=”Can I take my bicycle on the Metro?” title_tablet=”Can I take my bicycle on the Metro?” title_phone=”Can I take my bicycle on the Metro?” _builder_version=”4.16″ body_font=”||||||||” vertical_offset_tablet=”0″ vertical_offset_phone=”0″ horizontal_offset_tablet=”0″ horizontal_offset_phone=”0″ custom_margin=”10px||10px|” custom_margin_tablet=”10px||10px|” custom_margin_phone=”10px||10px|” background_color_gradient_direction_tablet=”180deg” background_color_gradient_direction_phone=”180deg” background_color_gradient_stops_tablet=”#2b87da 0%|#29c4a9 100%” background_color_gradient_stops_phone=”#2b87da 0%|#29c4a9 100%” background_color_gradient_start_position_tablet=”0%” background_color_gradient_start_position_phone=”0%” background_color_gradient_end_position_tablet=”100%” background_color_gradient_end_position_phone=”100%” z_index_tablet=”1″ z_index_phone=”1″ hover_transition_duration_tablet=”300ms” hover_transition_duration_phone=”300ms” hover_transition_delay_tablet=”0ms” hover_transition_delay_phone=”0ms” body_text_shadow_horizontal_length_tablet=”0px” body_text_shadow_horizontal_length_phone=”0px” body_text_shadow_vertical_length_tablet=”0px” body_text_shadow_vertical_length_phone=”0px” body_text_shadow_blur_strength_tablet=”1px” body_text_shadow_blur_strength_phone=”1px” body_link_text_shadow_horizontal_length_tablet=”0px” body_link_text_shadow_horizontal_length_phone=”0px” body_link_text_shadow_vertical_length_tablet=”0px” body_link_text_shadow_vertical_length_phone=”0px” body_link_text_shadow_blur_strength_tablet=”1px” body_link_text_shadow_blur_strength_phone=”1px” body_ul_text_shadow_horizontal_length_tablet=”0px” body_ul_text_shadow_horizontal_length_phone=”0px” body_ul_text_shadow_vertical_length_tablet=”0px” body_ul_text_shadow_vertical_length_phone=”0px” body_ul_text_shadow_blur_strength_tablet=”1px” body_ul_text_shadow_blur_strength_phone=”1px” body_ol_text_shadow_horizontal_length_tablet=”0px” body_ol_text_shadow_horizontal_length_phone=”0px” body_ol_text_shadow_vertical_length_tablet=”0px” body_ol_text_shadow_vertical_length_phone=”0px” body_ol_text_shadow_blur_strength_tablet=”1px” body_ol_text_shadow_blur_strength_phone=”1px” body_quote_text_shadow_horizontal_length_tablet=”0px” body_quote_text_shadow_horizontal_length_phone=”0px” body_quote_text_shadow_vertical_length_tablet=”0px” body_quote_text_shadow_vertical_length_phone=”0px” body_quote_text_shadow_blur_strength_tablet=”1px” body_quote_text_shadow_blur_strength_phone=”1px” box_shadow_horizontal_tablet=”0px” box_shadow_horizontal_phone=”0px” box_shadow_vertical_tablet=”0px” box_shadow_vertical_phone=”0px” box_shadow_blur_tablet=”40px” box_shadow_blur_phone=”40px” box_shadow_spread_tablet=”0px” box_shadow_spread_phone=”0px” text_shadow_horizontal_length_tablet=”0em” text_shadow_horizontal_length_phone=”0em” text_shadow_vertical_length_tablet=”0em” text_shadow_vertical_length_phone=”0em” text_shadow_blur_strength_tablet=”0em” text_shadow_blur_strength_phone=”0em” global_colors_info=”{}” toggle_text_shadow_horizontal_length_tablet=”0px” toggle_text_shadow_horizontal_length_phone=”0px” toggle_text_shadow_vertical_length_tablet=”0px” toggle_text_shadow_vertical_length_phone=”0px” toggle_text_shadow_blur_strength_tablet=”1px” toggle_text_shadow_blur_strength_phone=”1px” closed_toggle_text_shadow_horizontal_length_tablet=”0px” closed_toggle_text_shadow_horizontal_length_phone=”0px” closed_toggle_text_shadow_vertical_length_tablet=”0px” closed_toggle_text_shadow_vertical_length_phone=”0px” closed_toggle_text_shadow_blur_strength_tablet=”1px” closed_toggle_text_shadow_blur_strength_phone=”1px” open=”off”]<\/p>\n
Yes You can take your bicycle on the Metro, though only up two bikes per carriage, and provided there is no agglomeration of passengers.
<\/strong>These terms do not apply to folding bikes, provided they do not affect the comfort and safety of remaining passengers.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Can I transport large items on the Metro?” _builder_version=”4.16″ custom_margin=”10px||10px|” custom_margin_tablet=”10px||10px|” custom_margin_phone=”10px||10px|” global_colors_info=”{}” open=”off”]You can transport large items on the train provided the nature of the items do not jeopardise the safety and comfort of other passengers.
\n[\/et_pb_accordion_item][et_pb_accordion_item title=”I need a certificate attesting a delay on the Metro. What should I do?” _builder_version=”4.16″ custom_margin=”10px||10px|” custom_margin_tablet=”10px||10px|” custom_margin_phone=”10px||10px|” global_colors_info=”{}” open=”off”]You must send an e-mail to atendimento@metrolisboa.pt, mentioning the day, time and metro line allegedly suffering delay.
\n<\/strong>Note: delay certificates can only be issued by Metropolitano de Lisboa in cases of traffic disruption of over 15 minutes and following the resumption of traffic on the line concerned.
\n[\/et_pb_accordion_item][et_pb_accordion_item title=”Which are the Metro stations fully accessible?” _builder_version=”4.16″ custom_margin=”10px||10px|” custom_margin_tablet=”10px||10px|” custom_margin_phone=”10px||10px|” global_colors_info=”{}” open=”off”]Fully accessible stations, i.e. accessible by wheelchair or mobility scooter from street to platform are those marked in the following image.<\/p>\n
$\"Network$ [\/et_pb_accordion_item][et_pb_accordion_item title=”I am a reduced mobility\/disabled passenger . What must I do to travel on the Metro?” _builder_version=”4.16″ custom_margin=”10px||10px|” custom_margin_tablet=”10px||10px|” custom_margin_phone=”10px||10px|” global_colors_info=”{}” open=”off”]We recommend passengers with special mobility needs to plan their journey beforehand, seeking information on:<\/p>\n
\u2013 if stations of departure and destination are fully accessible (see image in previous FAQ);
\n\u2013 Confirm if mechanical equipment on the station of departure and origin is working. Contact the Customer Service;
\n– travel accompanied, if possible.
\n\u2013 If necessary, seek assistance with our staff at the station.
\n[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”off|off|off” _builder_version=”4.16″ custom_margin=”||70px|” custom_margin_tablet=”||40px|” custom_margin_phone=”” custom_margin_last_edited=”on|phone” global_colors_info=”{}”][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_button button_url=”https:\/\/www.metrolisboa.pt\/en\/” button_text=”Back” button_alignment=”right” admin_label=”Bot\u00e3o back” _builder_version=”4.16″ custom_button=”on” button_text_size=”14″ button_text_color=”#333333″ button_border_width=”1″ button_border_color=”#333333″ button_border_radius=”0″ button_font=”Ubuntu||||||||” button_icon=”4||divi||400″ button_icon_color=”#333333″ button_icon_placement=”left” custom_margin=”5px|2%|5px|2%” custom_padding=”10px||10px|” animation_style=”slide” animation_direction=”left” animation_duration=”800ms” custom_css_main_element=”width: 96%;||text-align: center; ” button_border_color_hover=”#ffffff” button_border_radius_hover=”0″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_text_size__hover=”null” button_one_text_size__hover_enabled=”off” button_one_text_size__hover=”null” button_two_text_size__hover_enabled=”off” button_two_text_size__hover=”null” button_text_color__hover_enabled=”off” button_text_color__hover=”null” button_one_text_color__hover_enabled=”off” button_one_text_color__hover=”null” button_two_text_color__hover_enabled=”off” button_two_text_color__hover=”null” button_border_width__hover_enabled=”off” button_border_width__hover=”null” button_one_border_width__hover_enabled=”off” button_one_border_width__hover=”null” button_two_border_width__hover_enabled=”off” button_two_border_width__hover=”null” button_border_color__hover_enabled=”on” button_border_color__hover=”#ffffff” button_one_border_color__hover_enabled=”off” button_one_border_color__hover=”null” button_two_border_color__hover_enabled=”off” button_two_border_color__hover=”null” button_border_radius__hover_enabled=”on” button_border_radius__hover=”0″ button_one_border_radius__hover_enabled=”off” button_one_border_radius__hover=”null” button_two_border_radius__hover_enabled=”off” button_two_border_radius__hover=”null” button_letter_spacing__hover_enabled=”off” button_letter_spacing__hover=”null” button_one_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover=”null” button_two_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover=”null” button_bg_color__hover_enabled=”off” button_bg_color__hover=”null” button_one_bg_color__hover_enabled=”off” button_one_bg_color__hover=”null” button_two_bg_color__hover_enabled=”off” button_two_bg_color__hover=”null”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"
FAQ All questions and answers about how to travel on the Lisbon Metro. Click respective links to obtain the answer to your questions. If you have any additional doubt concerning the Metro service, please send us your information request filling out the following form. Please contact a Customer Centre if you want an immediate […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[],"tags":[],"class_list":["post-60955","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQ - Metropolitano de Lisboa, EPE - English<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.metrolisboa.pt\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Metropolitano de Lisboa, EPE - English\" \/>\n<meta property=\"og:description\" content=\" FAQ All questions and answers about how to travel on the Lisbon Metro. Click respective links to obtain the answer to your questions. If you have any additional doubt concerning the Metro service, please send us your information request filling out the following form. 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