{"id":67278,"date":"2023-07-14T14:43:44","date_gmt":"2023-07-14T14:43:44","guid":{"rendered":"https:\/\/www.metrolisboa.pt\/en\/?p=67278"},"modified":"2023-07-14T21:13:37","modified_gmt":"2023-07-14T21:13:37","slug":"make-your-journey-safer","status":"publish","type":"post","link":"https:\/\/www.metrolisboa.pt\/en\/2023\/07\/14\/make-your-journey-safer\/","title":{"rendered":"Make your journey safer"},"content":{"rendered":"

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We prioritize the safety of our customers. It is, therefore, crucial to communicate the procedures and behaviors that can be adopted to enhance your safety during your journey.<\/p>\n

In this regard, Lisbon Metro is launching a new campaign in partnership with the Metropolitan Command of the Portuguese Public Security Police (PSP) focused on “Safety.” Through this campaign, we aim to inform and remind our customers about the recommended behaviors while using the metro and the importance of staying safe throughout their journey.<\/p>\n

\u201cBe alert\u201d is the motto encompassing several behaviors identified in collaboration with the PSP<\/strong>. If you have any doubts, please feel free to reach out to a Metro staff member at the station or contact the Police at the following number: 217654242.<\/p>\n

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Prevention is the best protection!<\/strong><\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.21.0″ _module_preset=”default” custom_padding=”|15px||15px|false|false” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.metrolisboa.pt\/wp-content\/uploads\/2023\/07\/Site_250x250-01.png” alt=”Aguarde a chegada do metro, em especial no per\u00edodo noturno, em locais bem iluminados e com visibilidade” title_text=”Site_250x250-01″ align=”center” admin_label=”Objetos estranhos” _builder_version=”4.21.0″ _module_preset=”default” background_enable_color=”off” global_colors_info=”{}”][\/et_pb_image][et_pb_text admin_label=”Objetos estranhos” _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#3E8EDE” global_colors_info=”{}”]<\/p>\n

Be aware of suspicious behaviours or objects and report them to the Metro staff or the Police (PSP).<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.21.0″ _module_preset=”default” custom_padding=”|15px||15px|false|false” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.metrolisboa.pt\/wp-content\/uploads\/2023\/04\/Site_250x250-13.png” alt=”Aguarde a chegada do metro, em especial no per\u00edodo noturno, em locais bem iluminados e com visibilidade” title_text=”Site_250x250-13″ align=”center” admin_label=”Ajuda ML e PSP” _builder_version=”4.21.0″ _module_preset=”default” background_enable_color=”off” global_colors_info=”{}”][\/et_pb_image][et_pb_text admin_label=”Ajuda ML e PSP” _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#3E8EDE” global_colors_info=”{}”]<\/p>\n

Only accept help from identified Metro staff or the Police (PSP).<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.metrolisboa.pt\/wp-content\/uploads\/2023\/04\/Site_250x250-07.png” alt=”Guarde a sua carteira junto ao corpo, num local seguro que seja dif\u00edcil de aceder.” title_text=”Site_250x250-07″ align=”center” admin_label=”Pertences” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text admin_label=”Pertences” _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#3E8EDE” global_colors_info=”{}”]<\/p>\n

Keep your belongings close to you and secure them at all times. Carry your bag in front of you and secure it with one hand.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.21.0″ _module_preset=”default” custom_padding=”|15px||15px|false|false” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.metrolisboa.pt\/wp-content\/uploads\/2023\/07\/Site_250x250-04.png” alt=”Guarde a sua carteira junto ao corpo, num local seguro que seja dif\u00edcil de aceder.” title_text=”Site_250x250-04″ align=”center” admin_label=”Telem\u00f3vel” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text admin_label=”Telem\u00f3vel” _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#3E8EDE” global_colors_info=”{}”]<\/p>\n

Keep your phone safe.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.21.0″ _module_preset=”default” custom_padding=”|15px||15px|false|false” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.metrolisboa.pt\/wp-content\/uploads\/2023\/04\/Site_250x250-03.png” title_text=”Site_250x250-03″ align=”center” admin_label=”tt” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text admin_label=”tt” _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#3E8EDE” global_colors_info=”{}”]<\/p>\n

Buy your ticket in advance at ticket offices or vending machines to avoid long lines and crowds.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.21.0″ _module_preset=”default” custom_padding=”|15px||15px|false|false” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.metrolisboa.pt\/wp-content\/uploads\/2023\/04\/Site_250x250-02.png” alt=”Aguarde a chegada do metro, em especial no per\u00edodo noturno, em locais bem iluminados e com visibilidade” title_text=”Aguarde a chegada do metro, em especial no per\u00edodo noturno, em locais bem iluminados e com visibilidade” align=”center” admin_label=”Visibilidade” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text admin_label=”Visibilidade” _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#3E8EDE” global_colors_info=”{}”]<\/p>\n

Wait for the metro in well-lit and visible areas, especially late at night.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.21.0″ _module_preset=”default” custom_padding=”|15px||15px|false|false” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.metrolisboa.pt\/wp-content\/uploads\/2023\/04\/Site_250x250-01.png” alt=”Redobre a aten\u00e7\u00e3o \u00e0 entrada e sa\u00edda das carruagens. Preste especial aten\u00e7\u00e3o a pessoas que provoquem encontr\u00f5es, agita\u00e7\u00e3o ou contacto f\u00edsico desnecess\u00e1rio.” title_text=”Redobre a aten\u00e7\u00e3o \u00e0 entrada e sa\u00edda das carruagens. Preste especial aten\u00e7\u00e3o a pessoas que provoquem encontr\u00f5es, agita\u00e7\u00e3o ou contacto f\u00edsico desnecess\u00e1rio.” align=”center” admin_label=”Entradas e saidas” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text admin_label=”Entradas e saidas” _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#3E8EDE” global_colors_info=”{}”]<\/p>\n

Be extra cautious when entering and exiting the train. Pay attention to anyone causing agitation or making unnecessary physical contact.<\/p>\n

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Don\u2019t let strangers distract you from your belongings.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.21.0″ _module_preset=”default” custom_padding=”|15px||15px|false|false” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.metrolisboa.pt\/wp-content\/uploads\/2023\/04\/Site_250x250-08.png” alt=”Aguarde a chegada do metro, em especial no per\u00edodo noturno, em locais bem iluminados e com visibilidade” title_text=”Site_250x250-08″ align=”center” admin_label=”Chaves” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text admin_label=”Chaves” _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#3E8EDE” global_colors_info=”{}”]<\/p>\n

Keep your keys separate from your bag or purse and store them in an inner pocket.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.21.0″ _module_preset=”default” custom_padding=”|15px||15px|false|false” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.metrolisboa.pt\/wp-content\/uploads\/2023\/04\/Site_250x250-04.png” alt=”Guarde a sua carteira junto ao corpo, num local seguro que seja dif\u00edcil de aceder.” title_text=”Guarde a sua carteira junto ao corpo, num local seguro que seja dif\u00edcil de aceder.” align=”center” admin_label=”Carteira” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text admin_label=”Carteira” _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#3E8EDE” global_colors_info=”{}”]<\/p>\n

Beware of pickpockets. Keep your wallet in an inner pocket close to your body.<\/p>\n

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Avoid carrying large amounts of money or valuables in your wallet or bag.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.metrolisboa.pt\/wp-content\/uploads\/2023\/04\/Site_250x250-10.png” alt=”Evite ostentar adornos ou joias de valor, mesmo que na realidade o n\u00e3o sejam \u2013 ao longe, atraem o assaltante” title_text=”Site_250x250-10″ align=”center” admin_label=”Adornos” _builder_version=”4.21.0″ _module_preset=”default” width=”89%” global_colors_info=”{}”][\/et_pb_image][et_pb_text admin_label=”Adornos” _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#3E8EDE” custom_margin=”|||15px|false|false” global_colors_info=”{}” custom_margin__hover_enabled=”on|desktop” custom_margin__hover=”|||15px|false|false”]<\/p>\n

Avoid displaying valuables and jewels, even if fake, as they may attract thieves and pickpockets.<\/p>\n

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If you are a victim of theft, do not react. Try to remember the thief\u2019s features and call 112 or go to the nearest Police Station.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.21.0″ _module_preset=”default” custom_padding=”|15px||15px|false|false” global_colors_info=”{}”][et_pb_image src=”https:\/\/www.metrolisboa.pt\/wp-content\/uploads\/2023\/04\/Site_250x250-05.png” alt=”Aguarde a chegada do metro, em especial no per\u00edodo noturno, em locais bem iluminados e com visibilidade” title_text=”Site_250x250-05″ align=”center” admin_label=”Furto” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text admin_label=”Furto” _builder_version=”4.21.0″ _module_preset=”default” text_text_color=”#3E8EDE” global_colors_info=”{}”]<\/p>\n

If you are a victim of theft or robbery, make a formal complaint to the police.<\/p>\n

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We prioritize the safety of our customers. It is, therefore, crucial to communicate the procedures and behaviors that can be adopted to enhance your safety during your journey. 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