{"id":23982,"date":"2020-10-03T12:00:00","date_gmt":"2020-10-03T12:00:00","guid":{"rendered":"https:\/\/www.metrolisboa.pt\/institucional\/?p=23982"},"modified":"2020-10-02T16:43:55","modified_gmt":"2020-10-02T16:43:55","slug":"metro-realiza-inquerito-anual-de-satisfacao-do-cliente","status":"publish","type":"post","link":"https:\/\/www.metrolisboa.pt\/institucional\/2020\/10\/03\/metro-realiza-inquerito-anual-de-satisfacao-do-cliente\/","title":{"rendered":"Metro realiza inqu\u00e9rito anual de Satisfa\u00e7\u00e3o do Cliente"},"content":{"rendered":"\n[et_pb_section fb_built=”1″ _builder_version=”4.4.3″][et_pb_row _builder_version=”4.4.3″][et_pb_column type=”4_4″ _builder_version=”4.4.3″][et_pb_text _builder_version=”4.5.8″ text_font_size=”1.25em”]

Comunicado de imprensa<\/p>[\/et_pb_text][et_pb_post_title author=”off” date_format=”j.m.Y” categories=”off” comments=”off” featured_image=”off” admin_label=”T\u00edtulo do comunicado” _builder_version=”4.5.8″ title_font_size=”1.5em” meta_font_size=”1em” custom_margin=”||20px||false|false” custom_margin_tablet=”” custom_margin_phone=”|15px|20px||false|false” custom_margin_last_edited=”on|phone”][\/et_pb_post_title][et_pb_gallery gallery_ids=”23906,23905″ dbdb_version=”3.2.9″ show_title_and_caption=”off” zoom_icon_color=”#ffffff” hover_overlay_color=”rgba(62,142,222,0.54)” disabled_on=”on|on|on” _builder_version=”4.6.5″ custom_margin_tablet=”” custom_margin_phone=”|15px|||false|false” custom_margin_last_edited=”on|phone” custom_padding=”||0px|||” disabled=”on”][\/et_pb_gallery][et_pb_text disabled_on=”on|on|on” _builder_version=”4.6.5″ text_font_size=”0.9em” text_line_height=”1em” custom_margin=”10px||20px||false|false” custom_margin_tablet=”” custom_margin_phone=”10px|15px|35px||false|false” custom_margin_last_edited=”on|desktop” disabled=”on”]

\n
\n
\n
\n
\n

Cr\u00e9ditos das imagens:<\/strong>\u00a0Metropolitano de Lisboa \u00a9 2020<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ specialty=”on” _builder_version=”4.4.3″ custom_padding=”||||false|false”][et_pb_column type=”2_3″ specialty_columns=”2″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_row_inner _builder_version=”4.4.3″ custom_padding=”0px||35px|||”][et_pb_column_inner saved_specialty_column_type=”2_3″ _builder_version=”4.4.3″][et_pb_text admin_label=”Texto do comunicado” _builder_version=”4.6.5″ text_font_size=”1em” custom_margin=”||35px||false|false” custom_padding=”0px|30px|||false|false” custom_padding_tablet=”” custom_padding_phone=”|15px|||false|false” custom_padding_last_edited=”on|phone” hover_enabled=”0″ sticky_enabled=”0″]

\"\u00cdndice<\/p>\n

O Metropolitano de Lisboa vai dar in\u00edcio \u00e0 realiza\u00e7\u00e3o de um Inqu\u00e9rito de Satisfa\u00e7\u00e3o do Cliente 2020 (ISC), com vista \u00e0 melhoria da qualidade do servi\u00e7o de transporte prestado por esta empresa, um estudo realizado pela Nielsen para o Metropolitano de Lisboa.<\/p>\n

Este estudo envolver\u00e1 a necessidade de realizar inqu\u00e9ritos aos nossos clientes. Assim, entre os dias 03 e 30 de outubro, decorrer\u00e3o, nas esta\u00e7\u00f5es do Metropolitano de Lisboa, question\u00e1rios de resposta r\u00e1pida que ser\u00e3o dirigidos aos utilizadores deste meio de transporte. Os entrevistadores estar\u00e3o devidamente identificados como Nielsen e munidos dos devidos equipamentos de prote\u00e7\u00e3o individual.<\/p>\n

Face ao atual contexto de pandemia que tem vindo a alterar comportamentos com a consequente adapta\u00e7\u00e3o a novas rotinas (laborais, comerciais, escolares, entre outras) verificam-se novas tend\u00eancias de utiliza\u00e7\u00e3o do Metropolitano de Lisboa, de acordo com a nova realidade. Indicadores como Acessibilidade, Conforto, Oferta de Servi\u00e7o, Seguran\u00e7a, tipo de Informa\u00e7\u00e3o Disponibilizada, Lealdade\/Fidelidade, Expectativa de Qualidade, Sugest\u00f5es de Melhoria, entre outros, ser\u00e3o fatores de especial import\u00e2ncia a analisar no question\u00e1rio no \u00e2mbito do presente contexto.<\/p>\n

O Metropolitano de Lisboa apela, assim, \u00e0 colabora\u00e7\u00e3o dos seus clientes nesta iniciativa que facilitar\u00e1 a identifica\u00e7\u00e3o de situa\u00e7\u00f5es que ir\u00e3o permitir \u00e0 empresa sustentar estrat\u00e9gias de opera\u00e7\u00e3o, comunica\u00e7\u00e3o, inova\u00e7\u00e3o, cria\u00e7\u00e3o e adapta\u00e7\u00e3o de novos servi\u00e7os e produtos ainda mais adequados \u00e0s necessidades de mobilidade e \u00e0s expectativas daqueles que, di\u00e1ria ou ocasionalmente, utilizam este meio de transporte.<\/p>\n[\/et_pb_text][et_pb_toggle title=”Contactos para informa\u00e7\u00f5es adicionais” admin_label=”contactos” _builder_version=”4.6.5″ title_level=”h1″ title_font_size=”1.25em” body_font_size=”1em” custom_margin=”|30px|35px||false|false” custom_margin_tablet=”” custom_margin_phone=”|15px|35px||false|false” custom_margin_last_edited=”on|phone”]

Metropolitano de Lisboa<\/strong> | Helena Taborda – 962 408 939 – helena.taborda@metrolisboa.pt<\/a><\/p>\n

Unimagem<\/strong> | Margarida Guimar\u00e3es \u2013 969 660 270 \u2013\u00a0<\/span>assessoria@unimagem.pt<\/a><\/p>[\/et_pb_toggle][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.5.8″ text_font_size=”1.25em” header_font_size=”20px” custom_margin=”-30px||-35px||false|false” custom_padding=”||||false|false”]

Arquivo de comunicados<\/p>[\/et_pb_text][et_pb_blog posts_number=”1″ include_categories=”98″ show_thumbnail=”off” show_content=”on” show_author=”off” show_date=”off” show_categories=”off” show_pagination=”off” admin_label=”Arquivo de comunicados” _builder_version=”4.5.8″ header_text_color=”#ffffff” header_font_size=”0em” header_letter_spacing=”0em” header_line_height=”0em” body_font_size=”1em” meta_font_size=”1em” read_more_font_size=”1em” pagination_font_size=”1em” custom_margin=”4px||||false|false” custom_margin_tablet=”” custom_margin_phone=”50px|15px|60px||false|false” custom_margin_last_edited=”on|desktop” custom_padding=”||||false|false”][\/et_pb_blog][\/et_pb_column][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.4.3″][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.4.3″][et_pb_column type=”1_3″ _builder_version=”4.4.3″][et_pb_button button_url=”\/institucional\/comunicar\/comunicados” button_text=”Comunicados de imprensa” button_alignment=”left” admin_label=”Button-Comunicados de imprensa” _builder_version=”4.4.3″ custom_button=”on” button_text_size=”14″ button_text_color=”#333333″ button_border_width=”1″ button_border_color=”#333333″ button_border_radius=”0″ button_font=”Ubuntu||||||||” button_icon=”%%20%%” button_icon_color=”#333333″ custom_margin=”5px|2%|5px|2%” custom_padding=”10px||10px|” animation_style=”slide” animation_direction=”left” animation_duration=”800ms” custom_css_main_element=”width: 96%;||text-align: center; ” button_border_color_hover=”#ffffff” button_border_radius_hover=”0″ button_text_size__hover_enabled=”off” button_text_size__hover=”null” button_one_text_size__hover_enabled=”off” button_one_text_size__hover=”null” button_two_text_size__hover_enabled=”off” button_two_text_size__hover=”null” button_text_color__hover_enabled=”off” button_text_color__hover=”null” button_one_text_color__hover_enabled=”off” button_one_text_color__hover=”null” button_two_text_color__hover_enabled=”off” button_two_text_color__hover=”null” button_border_width__hover_enabled=”off” button_border_width__hover=”null” button_one_border_width__hover_enabled=”off” button_one_border_width__hover=”null” button_two_border_width__hover_enabled=”off” button_two_border_width__hover=”null” button_border_color__hover_enabled=”on” button_border_color__hover=”#ffffff” button_one_border_color__hover_enabled=”off” button_one_border_color__hover=”null” button_two_border_color__hover_enabled=”off” button_two_border_color__hover=”null” button_border_radius__hover_enabled=”on” button_border_radius__hover=”0″ button_one_border_radius__hover_enabled=”off” button_one_border_radius__hover=”null” button_two_border_radius__hover_enabled=”off” button_two_border_radius__hover=”null” button_letter_spacing__hover_enabled=”off” button_letter_spacing__hover=”null” button_one_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover=”null” button_two_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover=”null” button_bg_color__hover_enabled=”off” button_bg_color__hover=”null” button_one_bg_color__hover_enabled=”off” button_one_bg_color__hover=”null” button_two_bg_color__hover_enabled=”off” button_two_bg_color__hover=”null”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.4.3″][et_pb_button button_url=”\/institucional\/comunicar\/galeria” button_text=”Galeria de imagens” button_alignment=”left” admin_label=”Button-Galeria de imagens” _builder_version=”4.4.3″ custom_button=”on” button_text_size=”14″ button_text_color=”#333333″ button_border_width=”1″ button_border_color=”#333333″ button_border_radius=”0″ button_font=”Ubuntu||||||||” button_icon=”%%20%%” button_icon_color=”#333333″ custom_margin=”5px|2%|5px|2%” custom_padding=”10px||10px|” animation_style=”slide” animation_direction=”left” animation_duration=”800ms” custom_css_main_element=”width: 96%;||text-align: center; ” button_border_color_hover=”#ffffff” button_border_radius_hover=”0″ button_text_size__hover_enabled=”off” button_text_size__hover=”null” button_one_text_size__hover_enabled=”off” button_one_text_size__hover=”null” button_two_text_size__hover_enabled=”off” button_two_text_size__hover=”null” button_text_color__hover_enabled=”off” button_text_color__hover=”null” button_one_text_color__hover_enabled=”off” button_one_text_color__hover=”null” button_two_text_color__hover_enabled=”off” button_two_text_color__hover=”null” button_border_width__hover_enabled=”off” button_border_width__hover=”null” button_one_border_width__hover_enabled=”off” button_one_border_width__hover=”null” button_two_border_width__hover_enabled=”off” button_two_border_width__hover=”null” button_border_color__hover_enabled=”on” button_border_color__hover=”#ffffff” button_one_border_color__hover_enabled=”off” button_one_border_color__hover=”null” button_two_border_color__hover_enabled=”off” button_two_border_color__hover=”null” button_border_radius__hover_enabled=”on” button_border_radius__hover=”0″ button_one_border_radius__hover_enabled=”off” button_one_border_radius__hover=”null” button_two_border_radius__hover_enabled=”off” button_two_border_radius__hover=”null” button_letter_spacing__hover_enabled=”off” button_letter_spacing__hover=”null” button_one_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover=”null” button_two_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover=”null” button_bg_color__hover_enabled=”off” button_bg_color__hover=”null” button_one_bg_color__hover_enabled=”off” button_one_bg_color__hover=”null” button_two_bg_color__hover_enabled=”off” button_two_bg_color__hover=”null”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.4.3″][et_pb_button button_url=”\/institucional\/comunicar\/filmagens” button_text=”Filmagens e Fotografias” button_alignment=”left” admin_label=”Button-Produ\u00e7\u00f5es no Metro” _builder_version=”4.4.3″ custom_button=”on” button_text_size=”14″ button_text_color=”#333333″ button_border_width=”1″ button_border_color=”#333333″ button_border_radius=”0″ button_font=”Ubuntu||||||||” button_icon=”%%20%%” button_icon_color=”#333333″ custom_margin=”5px|2%|5px|2%” custom_padding=”10px||10px|” animation_style=”slide” animation_direction=”left” animation_duration=”800ms” custom_css_main_element=”width: 96%;||text-align: center; ” button_border_color_hover=”#ffffff” button_border_radius_hover=”0″ button_text_size__hover_enabled=”off” button_text_size__hover=”null” button_one_text_size__hover_enabled=”off” button_one_text_size__hover=”null” button_two_text_size__hover_enabled=”off” button_two_text_size__hover=”null” button_text_color__hover_enabled=”off” button_text_color__hover=”null” button_one_text_color__hover_enabled=”off” button_one_text_color__hover=”null” button_two_text_color__hover_enabled=”off” button_two_text_color__hover=”null” button_border_width__hover_enabled=”off” button_border_width__hover=”null” button_one_border_width__hover_enabled=”off” button_one_border_width__hover=”null” button_two_border_width__hover_enabled=”off” button_two_border_width__hover=”null” button_border_color__hover_enabled=”on” button_border_color__hover=”#ffffff” button_one_border_color__hover_enabled=”off” button_one_border_color__hover=”null” button_two_border_color__hover_enabled=”off” button_two_border_color__hover=”null” button_border_radius__hover_enabled=”on” button_border_radius__hover=”0″ button_one_border_radius__hover_enabled=”off” button_one_border_radius__hover=”null” button_two_border_radius__hover_enabled=”off” button_two_border_radius__hover=”null” button_letter_spacing__hover_enabled=”off” button_letter_spacing__hover=”null” button_one_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover=”null” button_two_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover=”null” button_bg_color__hover_enabled=”off” button_bg_color__hover=”null” button_one_bg_color__hover_enabled=”off” button_one_bg_color__hover=”null” button_two_bg_color__hover_enabled=”off” button_two_bg_color__hover=”null”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"

\u00c9 iniciado um estudo realizado pela Nielsen para o Metropolitano de Lisboa, com vista \u00e0 melhoria da qualidade do servi\u00e7o de transporte prestado por esta empresa.<\/p>\n","protected":false},"author":15,"featured_media":23983,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"gallery","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[122],"tags":[],"class_list":["post-23982","post","type-post","status-publish","format-gallery","has-post-thumbnail","hentry","category-2020-10","post_format-post-format-gallery"],"yoast_head":"\nMetro realiza inqu\u00e9rito anual de Satisfa\u00e7\u00e3o do Cliente - Metropolitano de Lisboa<\/title>\n<meta name=\"description\" content=\"\u00c9 iniciado um estudo realizado pela Nielsen para o Metropolitano de Lisboa, com vista \u00e0 melhoria da qualidade do servi\u00e7o de transporte prestado por esta empresa.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.metrolisboa.pt\/institucional\/2020\/10\/03\/metro-realiza-inquerito-anual-de-satisfacao-do-cliente\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Metro realiza inqu\u00e9rito anual de Satisfa\u00e7\u00e3o do Cliente - Metropolitano de Lisboa\" \/>\n<meta property=\"og:description\" content=\"\u00c9 iniciado um estudo realizado pela Nielsen para o Metropolitano de Lisboa, com vista \u00e0 melhoria da qualidade do servi\u00e7o de transporte prestado por esta empresa.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.metrolisboa.pt\/institucional\/2020\/10\/03\/metro-realiza-inquerito-anual-de-satisfacao-do-cliente\/\" \/>\n<meta property=\"og:site_name\" content=\"Site do Metropolitano de Lisboa, EPE - Empresa\" \/>\n<meta property=\"article:published_time\" content=\"2020-10-03T12:00:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.metrolisboa.pt\/institucional\/wp-content\/uploads\/sites\/2\/2020\/10\/destaque-ISC.png\" \/>\n\t<meta property=\"og:image:width\" content=\"400\" \/>\n\t<meta property=\"og:image:height\" content=\"250\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tempo estimado de leitura\" \/>\n\t<meta name=\"twitter:data2\" content=\"9 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.metrolisboa.pt\\\/institucional\\\/2020\\\/10\\\/03\\\/metro-realiza-inquerito-anual-de-satisfacao-do-cliente\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.metrolisboa.pt\\\/institucional\\\/2020\\\/10\\\/03\\\/metro-realiza-inquerito-anual-de-satisfacao-do-cliente\\\/\"},\"author\":{\"name\":\"\",\"@id\":\"\"},\"headline\":\"Metro realiza inqu\u00e9rito anual de Satisfa\u00e7\u00e3o do Cliente\",\"datePublished\":\"2020-10-03T12:00:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.metrolisboa.pt\\\/institucional\\\/2020\\\/10\\\/03\\\/metro-realiza-inquerito-anual-de-satisfacao-do-cliente\\\/\"},\"wordCount\":1863,\"image\":{\"@id\":\"https:\\\/\\\/www.metrolisboa.pt\\\/institucional\\\/2020\\\/10\\\/03\\\/metro-realiza-inquerito-anual-de-satisfacao-do-cliente\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.metrolisboa.pt\\\/institucional\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2020\\\/10\\\/destaque-ISC.png\",\"articleSection\":[\"Comunicados - Outubro 2020\"],\"inLanguage\":\"pt-PT\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.metrolisboa.pt\\\/institucional\\\/2020\\\/10\\\/03\\\/metro-realiza-inquerito-anual-de-satisfacao-do-cliente\\\/\",\"url\":\"https:\\\/\\\/www.metrolisboa.pt\\\/institucional\\\/2020\\\/10\\\/03\\\/metro-realiza-inquerito-anual-de-satisfacao-do-cliente\\\/\",\"name\":\"Metro realiza inqu\u00e9rito anual de Satisfa\u00e7\u00e3o do Cliente - Metropolitano de Lisboa\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.metrolisboa.pt\\\/institucional\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.metrolisboa.pt\\\/institucional\\\/2020\\\/10\\\/03\\\/metro-realiza-inquerito-anual-de-satisfacao-do-cliente\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.metrolisboa.pt\\\/institucional\\\/2020\\\/10\\\/03\\\/metro-realiza-inquerito-anual-de-satisfacao-do-cliente\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.metrolisboa.pt\\\/institucional\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2020\\\/10\\\/destaque-ISC.png\",\"datePublished\":\"2020-10-03T12:00:00+00:00\",\"author\":{\"@id\":\"\"},\"description\":\"\u00c9 iniciado um estudo realizado pela Nielsen para o Metropolitano de Lisboa, com vista \u00e0 melhoria da qualidade do servi\u00e7o de transporte prestado por esta empresa.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.metrolisboa.pt\\\/institucional\\\/2020\\\/10\\\/03\\\/metro-realiza-inquerito-anual-de-satisfacao-do-cliente\\\/#breadcrumb\"},\"inLanguage\":\"pt-PT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.metrolisboa.pt\\\/institucional\\\/2020\\\/10\\\/03\\\/metro-realiza-inquerito-anual-de-satisfacao-do-cliente\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-PT\",\"@id\":\"https:\\\/\\\/www.metrolisboa.pt\\\/institucional\\\/2020\\\/10\\\/03\\\/metro-realiza-inquerito-anual-de-satisfacao-do-cliente\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.metrolisboa.pt\\\/institucional\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2020\\\/10\\\/destaque-ISC.png\",\"contentUrl\":\"https:\\\/\\\/www.metrolisboa.pt\\\/institucional\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2020\\\/10\\\/destaque-ISC.png\",\"width\":400,\"height\":250,\"caption\":\"\u00cdndice de satisfa\u00e7\u00e3o do cliente\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.metrolisboa.pt\\\/institucional\\\/2020\\\/10\\\/03\\\/metro-realiza-inquerito-anual-de-satisfacao-do-cliente\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"In\u00edcio\",\"item\":\"https:\\\/\\\/www.metrolisboa.pt\\\/institucional\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Metro realiza inqu\u00e9rito anual de Satisfa\u00e7\u00e3o do Cliente\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.metrolisboa.pt\\\/institucional\\\/#website\",\"url\":\"https:\\\/\\\/www.metrolisboa.pt\\\/institucional\\\/\",\"name\":\"Site do Metropolitano de Lisboa, EPE - Empresa\",\"description\":\"Site do Metropolitano de Lisboa, EPE - Empresa\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.metrolisboa.pt\\\/institucional\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pt-PT\"},{\"@type\":\"Person\",\"@id\":\"\",\"url\":\"https:\\\/\\\/www.metrolisboa.pt\\\/institucional\\\/author\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Metro realiza inqu\u00e9rito anual de Satisfa\u00e7\u00e3o do Cliente - Metropolitano de Lisboa","description":"\u00c9 iniciado um estudo realizado pela Nielsen para o Metropolitano de Lisboa, com vista \u00e0 melhoria da qualidade do servi\u00e7o de transporte prestado por esta empresa.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.metrolisboa.pt\/institucional\/2020\/10\/03\/metro-realiza-inquerito-anual-de-satisfacao-do-cliente\/","og_locale":"pt_PT","og_type":"article","og_title":"Metro realiza inqu\u00e9rito anual de Satisfa\u00e7\u00e3o do Cliente - Metropolitano de Lisboa","og_description":"\u00c9 iniciado um estudo realizado pela Nielsen para o Metropolitano de Lisboa, com vista \u00e0 melhoria da qualidade do servi\u00e7o de transporte prestado por esta empresa.","og_url":"https:\/\/www.metrolisboa.pt\/institucional\/2020\/10\/03\/metro-realiza-inquerito-anual-de-satisfacao-do-cliente\/","og_site_name":"Site do Metropolitano de Lisboa, EPE - Empresa","article_published_time":"2020-10-03T12:00:00+00:00","og_image":[{"width":400,"height":250,"url":"https:\/\/www.metrolisboa.pt\/institucional\/wp-content\/uploads\/sites\/2\/2020\/10\/destaque-ISC.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Escrito por":"","Tempo estimado de leitura":"9 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.metrolisboa.pt\/institucional\/2020\/10\/03\/metro-realiza-inquerito-anual-de-satisfacao-do-cliente\/#article","isPartOf":{"@id":"https:\/\/www.metrolisboa.pt\/institucional\/2020\/10\/03\/metro-realiza-inquerito-anual-de-satisfacao-do-cliente\/"},"author":{"name":"","@id":""},"headline":"Metro realiza inqu\u00e9rito anual de Satisfa\u00e7\u00e3o do Cliente","datePublished":"2020-10-03T12:00:00+00:00","mainEntityOfPage":{"@id":"https:\/\/www.metrolisboa.pt\/institucional\/2020\/10\/03\/metro-realiza-inquerito-anual-de-satisfacao-do-cliente\/"},"wordCount":1863,"image":{"@id":"https:\/\/www.metrolisboa.pt\/institucional\/2020\/10\/03\/metro-realiza-inquerito-anual-de-satisfacao-do-cliente\/#primaryimage"},"thumbnailUrl":"https:\/\/www.metrolisboa.pt\/institucional\/wp-content\/uploads\/sites\/2\/2020\/10\/destaque-ISC.png","articleSection":["Comunicados - Outubro 2020"],"inLanguage":"pt-PT"},{"@type":"WebPage","@id":"https:\/\/www.metrolisboa.pt\/institucional\/2020\/10\/03\/metro-realiza-inquerito-anual-de-satisfacao-do-cliente\/","url":"https:\/\/www.metrolisboa.pt\/institucional\/2020\/10\/03\/metro-realiza-inquerito-anual-de-satisfacao-do-cliente\/","name":"Metro realiza inqu\u00e9rito anual de Satisfa\u00e7\u00e3o do Cliente - Metropolitano de Lisboa","isPartOf":{"@id":"https:\/\/www.metrolisboa.pt\/institucional\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.metrolisboa.pt\/institucional\/2020\/10\/03\/metro-realiza-inquerito-anual-de-satisfacao-do-cliente\/#primaryimage"},"image":{"@id":"https:\/\/www.metrolisboa.pt\/institucional\/2020\/10\/03\/metro-realiza-inquerito-anual-de-satisfacao-do-cliente\/#primaryimage"},"thumbnailUrl":"https:\/\/www.metrolisboa.pt\/institucional\/wp-content\/uploads\/sites\/2\/2020\/10\/destaque-ISC.png","datePublished":"2020-10-03T12:00:00+00:00","author":{"@id":""},"description":"\u00c9 iniciado um estudo realizado pela Nielsen para o Metropolitano de Lisboa, com vista \u00e0 melhoria da qualidade do servi\u00e7o de transporte prestado por esta empresa.","breadcrumb":{"@id":"https:\/\/www.metrolisboa.pt\/institucional\/2020\/10\/03\/metro-realiza-inquerito-anual-de-satisfacao-do-cliente\/#breadcrumb"},"inLanguage":"pt-PT","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.metrolisboa.pt\/institucional\/2020\/10\/03\/metro-realiza-inquerito-anual-de-satisfacao-do-cliente\/"]}]},{"@type":"ImageObject","inLanguage":"pt-PT","@id":"https:\/\/www.metrolisboa.pt\/institucional\/2020\/10\/03\/metro-realiza-inquerito-anual-de-satisfacao-do-cliente\/#primaryimage","url":"https:\/\/www.metrolisboa.pt\/institucional\/wp-content\/uploads\/sites\/2\/2020\/10\/destaque-ISC.png","contentUrl":"https:\/\/www.metrolisboa.pt\/institucional\/wp-content\/uploads\/sites\/2\/2020\/10\/destaque-ISC.png","width":400,"height":250,"caption":"\u00cdndice de satisfa\u00e7\u00e3o do cliente"},{"@type":"BreadcrumbList","@id":"https:\/\/www.metrolisboa.pt\/institucional\/2020\/10\/03\/metro-realiza-inquerito-anual-de-satisfacao-do-cliente\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"In\u00edcio","item":"https:\/\/www.metrolisboa.pt\/institucional\/"},{"@type":"ListItem","position":2,"name":"Metro realiza inqu\u00e9rito anual de Satisfa\u00e7\u00e3o do Cliente"}]},{"@type":"WebSite","@id":"https:\/\/www.metrolisboa.pt\/institucional\/#website","url":"https:\/\/www.metrolisboa.pt\/institucional\/","name":"Site do Metropolitano de Lisboa, EPE - Empresa","description":"Site do Metropolitano de Lisboa, EPE - Empresa","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.metrolisboa.pt\/institucional\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pt-PT"},{"@type":"Person","@id":"","url":"https:\/\/www.metrolisboa.pt\/institucional\/author\/"}]}},"_links":{"self":[{"href":"https:\/\/www.metrolisboa.pt\/institucional\/wp-json\/wp\/v2\/posts\/23982","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.metrolisboa.pt\/institucional\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.metrolisboa.pt\/institucional\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.metrolisboa.pt\/institucional\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/www.metrolisboa.pt\/institucional\/wp-json\/wp\/v2\/comments?post=23982"}],"version-history":[{"count":3,"href":"https:\/\/www.metrolisboa.pt\/institucional\/wp-json\/wp\/v2\/posts\/23982\/revisions"}],"predecessor-version":[{"id":23988,"href":"https:\/\/www.metrolisboa.pt\/institucional\/wp-json\/wp\/v2\/posts\/23982\/revisions\/23988"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.metrolisboa.pt\/institucional\/wp-json\/wp\/v2\/media\/23983"}],"wp:attachment":[{"href":"https:\/\/www.metrolisboa.pt\/institucional\/wp-json\/wp\/v2\/media?parent=23982"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.metrolisboa.pt\/institucional\/wp-json\/wp\/v2\/categories?post=23982"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.metrolisboa.pt\/institucional\/wp-json\/wp\/v2\/tags?post=23982"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}