{"id":29301,"date":"2022-10-04T14:59:28","date_gmt":"2022-10-04T14:59:28","guid":{"rendered":"https:\/\/www.metrolisboa.pt\/institucional\/?p=29301"},"modified":"2022-10-21T15:05:33","modified_gmt":"2022-10-21T15:05:33","slug":"metro-realiza-inquerito-anual-de-satisfacao-do-cliente-2","status":"publish","type":"post","link":"https:\/\/www.metrolisboa.pt\/institucional\/2022\/10\/04\/metro-realiza-inquerito-anual-de-satisfacao-do-cliente-2\/","title":{"rendered":"Metro realiza inqu\u00e9rito anual de Satisfa\u00e7\u00e3o do Cliente"},"content":{"rendered":"

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Comunicado de imprensa<\/p>\n

[\/et_pb_text][et_pb_post_title author=”off” date_format=”j.m.Y” categories=”off” comments=”off” featured_image=”off” admin_label=”T\u00edtulo do comunicado” _builder_version=”4.16″ title_font_size=”1.5em” title_line_height=”1.2em” meta_font_size=”1em” custom_margin=”8px||20px||false|false” custom_margin_tablet=”” custom_margin_phone=”|15px|20px||false|false” custom_margin_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_post_title][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][et_pb_row disabled_on=”on|on|on” _builder_version=”4.16″ disabled=”on” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_gallery gallery_ids=”27601,27602,27599,27603″ dbdb_version=”3.8.5″ show_title_and_caption=”off” zoom_icon_color=”#ffffff” hover_overlay_color=”rgba(62,142,222,0.54)” disabled_on=”off|off|off” _builder_version=”4.16″ custom_margin_tablet=”” custom_margin_phone=”|15px|||false|false” custom_margin_last_edited=”on|phone” custom_padding=”||0px|||” global_colors_info=”{}”][\/et_pb_gallery][et_pb_text disabled_on=”off|off|off” _builder_version=”4.16″ text_font_size=”0.9em” text_line_height=”1em” custom_margin=”10px||20px||false|false” custom_margin_tablet=”” custom_margin_phone=”10px|15px|35px||false|false” custom_margin_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n

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Cr\u00e9ditos das imagens:<\/strong>\u00a0Renata Pessoa\/Metropolitano de Lisboa \u00a9<\/span><\/span> 2021<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row disabled_on=”off|off|off” _builder_version=”4.16″ custom_margin=”||35px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ specialty=”on” _builder_version=”4.16″ custom_padding=”||||false|false” global_colors_info=”{}”][et_pb_column type=”2_3″ specialty_columns=”2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_row_inner _builder_version=”4.16″ custom_padding=”0px||35px|||” global_colors_info=”{}”][et_pb_column_inner saved_specialty_column_type=”2_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/www.metrolisboa.pt\/institucional\/wp-content\/uploads\/sites\/2\/2022\/10\/Satisfacao_cliente-1080×450-1.png” alt=”Inqu\u00e9rito de satisfa\u00e7\u00e3o ao cliente. De 3 a 30 de outubro” title_text=”Inqu\u00e9rito de satisfa\u00e7\u00e3o ao cliente. De 3 a 30 de outubro” disabled_on=”off|off|off” _builder_version=”4.18.0″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”|30px|30px||false|false” global_colors_info=”{}”][\/et_pb_image][et_pb_text ol_item_indent=”1.5em” admin_label=”Texto do comunicado” _builder_version=”4.18.0″ text_font_size=”1em” ol_font_size=”1em” custom_margin=”||||false|false” custom_padding=”0px|30px|3px|9px|false|false” custom_padding_tablet=”” custom_padding_phone=”|15px|||false|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Question\u00e1rios nas esta\u00e7\u00f5es a realizar de 03 a 30 de outubro<\/strong><\/p>\n

O Metropolitano de Lisboa vai dar in\u00edcio \u00e0 realiza\u00e7\u00e3o de um Inqu\u00e9rito de Satisfa\u00e7\u00e3o do Cliente 2022 (ISC), com vista \u00e0 melhoria da qualidade do servi\u00e7o de transporte prestado por esta empresa, um estudo realizado pela\u00a0\u00a0Nielsen<\/a><\/span>\u00a0para o Metropolitano de Lisboa.<\/p>\n

Este estudo envolver\u00e1 a necessidade de realizar inqu\u00e9ritos aos nossos clientes. Assim, entre os dias 03 e 30 de outubro, decorrer\u00e3o, nas esta\u00e7\u00f5es do Metropolitano de Lisboa, question\u00e1rios de resposta r\u00e1pida que ser\u00e3o dirigidos aos utilizadores deste meio de transporte. Os entrevistadores estar\u00e3o devidamente identificados como Nielsen.<\/p>\n

O Metropolitano de Lisboa apela, assim, \u00e0 colabora\u00e7\u00e3o dos seus clientes nesta iniciativa que facilitar\u00e1 a identifica\u00e7\u00e3o de situa\u00e7\u00f5es que ir\u00e3o permitir \u00e0 empresa sustentar estrat\u00e9gias de opera\u00e7\u00e3o, comunica\u00e7\u00e3o, inova\u00e7\u00e3o, cria\u00e7\u00e3o e adapta\u00e7\u00e3o de novos servi\u00e7os e produtos ainda mais adequados \u00e0s necessidades de mobilidade e \u00e0s expectativas daqueles que, di\u00e1ria ou ocasionalmente, utilizam este meio de transporte.<\/p>\n

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N.\u00ba Ref.: 57_PR<\/p>\n\n\n\n\n\n
Metropolitano
de Lisboa<\/strong><\/td>\n		Helena Taborda
962 408 939 \u2013<\/span>\u00a0<\/span>helena.taborda@metrolisboa.pt<\/a><\/td>\n<\/tr>\n
LPM<\/strong><\/td>\nGon\u00e7alo Santos
961 571 727 \u2013 goncalosantos@lpmcom.pt<\/a><\/td>\n<\/tr>\n
LPM<\/strong><\/td>\nPedro Rio
961 528 471 \u2013 pedrorio@lpmcom.pt<\/a><\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n

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Arquivo de comunicados<\/p>\n

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Comunicado de imprensa Cr\u00e9ditos das imagens:\u00a0Renata Pessoa\/Metropolitano de Lisboa \u00a9 2021 Question\u00e1rios nas esta\u00e7\u00f5es a realizar de 03 a 30 de outubro O Metropolitano de Lisboa vai dar in\u00edcio \u00e0 realiza\u00e7\u00e3o de um Inqu\u00e9rito de Satisfa\u00e7\u00e3o do Cliente 2022 (ISC), com vista \u00e0 melhoria da qualidade do servi\u00e7o de transporte prestado por esta empresa, um […]<\/p>\n","protected":false},"author":19,"featured_media":29302,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"gallery","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[305],"tags":[317,318,184,182,183],"class_list":["post-29301","post","type-post","status-publish","format-gallery","has-post-thumbnail","hentry","category-2022-10","tag-cidade-universitaria","tag-encerramento","tag-lisboa","tag-metro","tag-metropolitano","post_format-post-format-gallery"],"yoast_head":"\nMetro realiza inqu\u00e9rito anual de Satisfa\u00e7\u00e3o do Cliente - 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