{"id":34726,"date":"2025-07-15T09:46:27","date_gmt":"2025-07-15T09:46:27","guid":{"rendered":"https:\/\/www.metrolisboa.pt\/institucional\/?p=34726"},"modified":"2025-07-15T09:48:19","modified_gmt":"2025-07-15T09:48:19","slug":"novo-ponto-de-atendimento-cartao-navegante-na-hora-no-espaco-cliente-do-campo-grande","status":"publish","type":"post","link":"https:\/\/www.metrolisboa.pt\/institucional\/2025\/07\/15\/novo-ponto-de-atendimento-cartao-navegante-na-hora-no-espaco-cliente-do-campo-grande\/","title":{"rendered":"Novo ponto de atendimento \u201cCart\u00e3o navegante\u00ae na Hora\u201d no Espa\u00e7o Cliente do Campo Grande"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;2_3,1_3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.25.1&#8243; text_font_size=&#8221;1.25em&#8221; custom_margin=&#8221;||-2px|||&#8221; global_colors_info=&#8221;{}&#8221;]Comunicado de imprensa<br \/>\n[\/et_pb_text][et_pb_post_title author=&#8221;off&#8221; date_format=&#8221;j.m.Y&#8221; categories=&#8221;off&#8221; comments=&#8221;off&#8221; featured_image=&#8221;off&#8221; admin_label=&#8221;T\u00edtulo do comunicado&#8221; _builder_version=&#8221;4.25.1&#8243; title_font_size=&#8221;1.5em&#8221; title_line_height=&#8221;1.2em&#8221; meta_font_size=&#8221;1em&#8221; custom_margin=&#8221;8px||20px||false|false&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;|15px|20px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_post_title][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][et_pb_row disabled_on=&#8221;on|on|on&#8221; _builder_version=&#8221;4.16&#8243; disabled=&#8221;on&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_gallery gallery_ids=&#8221;27601,27602,27599,27603&#8243; dbdb_version=&#8221;3.8.5&#8243; show_title_and_caption=&#8221;off&#8221; zoom_icon_color=&#8221;#ffffff&#8221; hover_overlay_color=&#8221;rgba(62,142,222,0.54)&#8221; disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.16&#8243; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;|15px|||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_gallery][et_pb_text disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.16&#8243; text_font_size=&#8221;0.9em&#8221; text_line_height=&#8221;1em&#8221; custom_margin=&#8221;10px||20px||false|false&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;10px|15px|35px||false|false&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"et_pb_section et_pb_section_0 et_section_regular\">\n<div class=\"et_pb_row et_pb_row_0\">\n<div class=\"et_pb_column et_pb_column_4_4 et_pb_column_0 et_pb_css_mix_blend_mode_passthrough et-last-child\">\n<div class=\"et_pb_module et_pb_text et_pb_text_1 et_pb_text_align_left et_pb_bg_layout_light\">\n<div class=\"et_pb_text_inner\">\n<p><strong>Cr\u00e9ditos das imagens:<\/strong>\u00a0Renata Pessoa\/Metropolitano de Lisboa <span class=\"ILfuVd NA6bn\"><span class=\"hgKElc\">\u00a9<\/span><\/span> 2021<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.16&#8243; custom_margin=&#8221;||35px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; specialty=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||2px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_3&#8243; specialty_columns=&#8221;2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_row_inner _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;0px||35px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column_inner saved_specialty_column_type=&#8221;2_3&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.metrolisboa.pt\/institucional\/wp-content\/uploads\/sites\/2\/2025\/07\/Digitais-Novo_Posto_Atendimento_Noticia-1080&#215;450-1.png&#8221; alt=&#8221;Cart\u00e3o Navegante na hora. Chegou o novo posto de atendimento no Espa\u00e7o Cliente da esta\u00e7\u00e3o Campo Grande!&#8221; title_text=&#8221;Digitais-Novo_Posto_Atendimento_Not\u00edcia 1080&#215;450&#8243; disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;|30px|30px||false|false&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_image][et_pb_text ol_item_indent=&#8221;1.5em&#8221; admin_label=&#8221;Texto do comunicado&#8221; _builder_version=&#8221;4.27.4&#8243; text_font_size=&#8221;1em&#8221; ol_font_size=&#8221;1em&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;19px|30px|3px|9px|false|false&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|15px|||false|false&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>Os clientes que necessitem de um Cart\u00e3o Navegante Personalizado passam agora a contar com um ponto de atendimento exclusivo no Espa\u00e7o Cliente da esta\u00e7\u00e3o do Campo Grande, onde \u00e9 poss\u00edvel obter o cart\u00e3o de forma imediata e pr\u00e1tica.<\/p>\n<p>Este novo servi\u00e7o funcionar\u00e1 exclusivamente mediante agendamento pr\u00e9vio, o qual dever\u00e1 ser efetuado atrav\u00e9s da aplica\u00e7\u00e3o <a href=\"https:\/\/www.metrolisboa.pt\/informar\/atendimento-ao-cliente\/app-proximo\/\">Proximo\u00ae<\/a>. O pagamento ser\u00e1 aceite apenas por Multibanco (MB), garantindo maior rapidez e seguran\u00e7a no processo.<\/p>\n<p>Para utilizar este servi\u00e7o, os clientes devem apresentar-se no local com os seguintes documentos:<\/p>\n<ul>\n<li>Cart\u00e3o de Cidad\u00e3o (CC)<\/li>\n<li>Cart\u00e3o banc\u00e1rio para pagamento via MB\u00a0<\/li>\n<\/ul>\n<p>Este novo ponto de atendimento visa melhorar a experi\u00eancia do cliente, tornando o processo de obten\u00e7\u00e3o do cart\u00e3o mais simples, r\u00e1pido e eficiente.<\/p>\n<p>[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;0px||35px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column_inner saved_specialty_column_type=&#8221;2_3&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_toggle title=&#8221;Contactos para assessoria de imprensa&#8221; admin_label=&#8221;contactos&#8221; _builder_version=&#8221;4.27.4&#8243; title_level=&#8221;h1&#8243; title_font_size=&#8221;1.25em&#8221; body_font_size=&#8221;1em&#8221; custom_margin=&#8221;|30px|35px||false|false&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;|15px|35px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>N.\u00ba Ref.: 30_PR<\/p>\n<table style=\"width: 646px\">\n<tbody>\n<tr>\n<td style=\"width: 119.354px\"><strong>Metropolitano<br \/>de Lisboa<\/strong><\/td>\n<td style=\"width: 510.646px\">Helena Taborda<br \/><span style=\"font-family: inherit;font-size: inherit\">962 408 939 \u2013<\/span><span style=\"font-family: inherit;font-size: inherit\">\u00a0<\/span><a style=\"font-family: inherit;font-size: inherit\" href=\"mailto:helena.taborda@metrolisboa.pt\">helena.taborda@metrolisboa.pt<\/a><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 119.354px\"><strong>LPM<\/strong><\/td>\n<td style=\"width: 510.646px\">B\u00e1rbara V\u00e9stia<br \/>938 443 928 &#8211; <a href=\"mailto:%20barbaravestia@lpmcom.pt\">barbaravestia@lpmcom.pt<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_toggle][et_pb_blog fullwidth=&#8221;off&#8221; posts_number=&#8221;3&#8243; include_categories=&#8221;97&#8243; meta_date=&#8221;j.m.Y&#8221; show_author=&#8221;off&#8221; show_categories=&#8221;off&#8221; show_excerpt=&#8221;off&#8221; show_pagination=&#8221;off&#8221; _builder_version=&#8221;4.24.0&#8243; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;1.25rem&#8221; header_line_height=&#8221;1.15em&#8221; body_font_size=&#8221;1rem&#8221; meta_font_size=&#8221;1em&#8221; custom_margin=&#8221;||0px|||&#8221; border_width_all_fullwidth=&#8221;1px&#8221; border_color_all_fullwidth=&#8221;#2F7DE1&#8243; border_color_all_image=&#8221;#D6D6D6&#8243; border_width_bottom_image=&#8221;1px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; header_text_color__hover_enabled=&#8221;on|hover&#8221; header_text_color__hover=&#8221;#3E8EDE&#8221;][\/et_pb_blog][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; 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