Better manners, Better rides

Feel free to ride the metro.

But not that free.

Our metro belongs to everyone: those who ride it every day and those who do it occasionally. But everyone is a lot, so feel free to ride it, but also to follow the rules — obviously. Better manners, better rides.

Boas Práticas Genérico
Boas Práticas Genérico

Feel free to board the train.

But not that free.

It’s ok to be in a hurry, but it can get in the way – making things worse and causing some delay. Let other passengers off first, avoid blocking the doors: remember the right of passage isn’t always yours.

 

Feel free to use the doors.

But not that free.

Please don’t hold the doors, as it may damage them and cause some delay. Just wait a few minutes and simply take the next train – as it is, most likely, already on its way.

Boas Práticas - Portas
Boas Práticas - Escadas

Feel free to use the escalator.

But not that free.

Up or down the escalator, always stand on the right to clear the way for those in a greater hurry than you. Unless you´re in a hurry yourself, in which case just step to the left , coming through!

 

Feel free to choose a carriage.

But not that free.

Spread calmly along the platform and avoid crowds, overall. Make boarding easier for everyone — and a more comfortable experience for all.

Boas Práticas - Plataforma
Boas Práticas - Bagagem

Feel free to bring your luggage.

But not that free.

Take off your backpack and keep your luggage away from the aisle. Avoid taking up extra space and ensure everyone can sit and move comfortably, meanwhile.

Feel free to make yourself comfortable.

But not that free.

Don’t leave litter on trains or stations, it’s up to us to keep them neat. Think of the next passenger  – like you, they deserve a clean seat.

Boas Práticas - Lixo
Boas Práticas - Música

Feel free to listen to music.

But not that free.

Music and videos on the train? Of course, good for you. But please use your headphones when listening or watching, so you don’t make everyone else do it, too.

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