Buy
Where to buy occasional journeys?
Tickets and zapping: Ticket Vending machines (TVM) Ticket offices ATM (Multibanco) cash machines Portal VIVA (online)
Where to buy frequent journeys?
Occasional journeys
| Carris/Metro Ticket | 1,50€ | |
|---|---|---|
| Valid for unlimited journeys on Carris and Metro networks, during 60 minutes following the first validation. Cannot be used for consecutive journeys on the Metro. | ||
| 1 Day ticket (24h) | ||
| Carris/Metro | 6,45€ | Buy |
| Valid for unlimited journeys on Carris and Metro, networks during 24 hours following the first validation. | ||
| Carris/Metro/Transtejo (Cacilhas) | 9,60€ | |
| Valid for unlimited journeys on Carris, Metro and Transtejo (Cacilhas river connection), during 24 hours following the first validation. | ||
| Carris/Metro/CP | 10,70€ | |
| Valid for unlimited journeys on Carris, Metro and CP (Sintra, Cascais, Azambuja and Sado lines), during 24 hours following the first validation. | ||
| Zapping | ||
| Prepaid travel credit that can be used on various operators. The cost of each journey is deducted from your card balance, according to the fares and conditions of each operator. Each zapping journey refers to one operator only. Every time you change transport operators, an additional fare is deducted from your card, according to the conditions of the operator. The following amounts can be topped up: 3€, 5€, 10€, 15€, 20€, 25€, 30€, 35€ e 40€. | ||
| Metro journey | 1,35€ | |
| Valid for a single journey on the Metro network |
Support cards:
Viva viagem is the ideal card for occasional users of public transport, as it may be topped up with tickets or money (pay as you go ‘zapping’ credit).
This card is valid for all member operators.
Viva viagem is the ideal card for occasional users of public transport, as it may be topped up with tickets or money (pay as you go ‘zapping’ credit).
This card is not valid on Metro Transportes do Sul.
navegante is the ideal card for frequent public transport users. It can be topped up with travel passes or money (pay as you go ‘zapping’ credit).
It is a personal card that can only be used by respective holder.
Frequent journeys
Navegante passes
| Normal | Social +, 4_18 and sub23 Echelon B* | Social + Echelon A | 4_18 and sub23 Echelon A | ||
|---|---|---|---|---|---|
| Navegante Metropolitano (monthly) | 40€ | 30€ | 20€ | 16€ | Buy |
| Spatial validity: Lisbon’s Metropolitan Area | |||||
| Navegante Municipal (monthly) | 30€ | 22,50€ | 15€ | 12€ | |
| Spatial validity: Lisbon's municipality or Amadora's municipality or Odivelas' municipality | |||||
| Navegante 12 (criança) | Free | -- | -- | -- | |
| Spatial validity: Lisbon’s Metropolitan Area | |||||
| 4_18 e Sub_23 Lisboa | Free | -- | -- | -- | |
| Valid in the municipality of Lisbon for all citizens, with tax domicile in the municipality of Lisbon and who are students, aged between 13 and 23. | |||||
| Navegante +65 (monthly) | 20€ | -- | -- | -- | |
| Spatial validity: Lisbon's Metropolitan Area. For senior citizens and retirees/pensioners only | |||||
| Navegante Urbano 3i/Ref./Pens. (30-day) | 15€ | -- | -- | -- | |
| Valid on Carris and Metro networks within Lisbon’s municipality boundaries and on the CP train connections to: Benfica (Sintra line), Belém (Cascais Line) and Moscavide (Azambuja Line). | |||||
| Navegante urbano 3ª idade (senior citizens) Lisboa (30-day) | Free | -- | -- | -- | |
| Valid in the municipality of Lisbon for all citizens, with tax domicile in the municipality of Lisbon and who are 65 years of age or older. | |||||
| Navegante família Metropolitano (monthly) | 80€ | -- | -- | -- | |
| Spatial validity: Lisbon’s Metropolitan Area | |||||
| Navegante família Municipal (monthly) | 60€ | -- | -- | -- | |
| Spatial validity: Lisbon's municipality or Amadora's municipality or Odivelas' municipality | |||||
Exchanges and returns of travel passes:
Navegante Travel Pass
Returns are accepted before the start of the corresponding month. After this date, the Municipal Navegante Travel Pass
can only be exchanged for a Metropolitano Navegante Travel Pass, until the 25th of the corresponding month.
Exchanges between Municipal Passes are not allowed.
Combined passes 30 days
Before the start of the validity date: refunds are accepted for the full amount;
After the first day of validity: only returns are accepted and a daily fee of 12.5% of the price will be charged for each day of validity elapsed.
Any commissions paid on the purchase through ATM will not be reimbursed.
Support card:
navegante is the ideal card for frequent public transport users. It can be topped up with travel passes or money (pay as you go ‘zapping’ credit). It is a personal card that can only be used by its user.
Discounts
Social +
Pass Social + is for low income households, as duly proven.
It allows a discount in the purchase of the following passes valid for Lisbon Metropolitan Area:
– Navegante urbano and rede.
For whom is it intended?
Pass Social + has two discount echelons:
Echelon A: 50% discount off the corresponding fare. It is intended for: Recipients of the senior citizens pension supplement; Beneficiaries of social assistance (RIS).
Echelon B: 25% discount off the corresponding fare. It is intended for:
- Personal discount: – Retired persons and pensioners receiving monthly pension equivalent or below 1.2 times the value of the IAS (Social Support Index); – Recipients of unemployment benefit receiving monthly allowance equivalent or below 1.2 times the value of the IAS .
- Household discount: – Households with monthly gross income per member of household equivalent or below 1.2 times the value of the IAS. Eligibility: The monthly gross income per member of household is determined according to the following formula:
[annual household income/14x(No of members of the household + 0.25 x No of dependent members)]<=1.2*IAS
Determination of income:
- gross amount of income from salaried work;
- gross amount of income from pensions;
- gross amount of social allowances paid by the relevant Government authorities;
- all remaining gross income earned by the household. The following table shows different scenarios for determining household income: The household is made up of the taxable persons and dependent persons. Identification of the composition of the household of the IRS tax return (Declaração Modelo 3) will be filled in table 3. Identification of taxable persons will be filled in table 3A, fields 03 and 04, and dependent persons will be identified filling in respective tax numbers (NIF), in fields 3B and 3C.Household All members of the identified household, as defined in article 13 of the IRS Code will be entitled to a Social+ pass, provided the monthly gross income per member of household is equivalent or below 1.2 times the value of the IAS. If one or more members of the household benefit from any of the following social allowances, though not meeting requirement above, they will be entitled to a personal Pass Social +:
Determination of income COMPOSITION OF HOUSEHOLD MAXIMUM AMOUNTS OF ANNUAL INCOME MAXIMUM AMOUNTS OF MONTHLY INCOME 1 taxable person 7.320,74 € 522,91 € 1 taxable person + 1 dependent person 9.150,93 € 653,64 € 1 taxable person + 2 dependent persons 10.981,11 € 784,37 € 1 taxable person + 3 dependent persons 12.811,30 € 915,09 € 1 taxable person + 4 dependent persons 14.641,48 € 1.045,82 € 1 taxable person + 5 dependent persons 16.471,67 € 1.176,55 € 1 taxable person + 6 dependent persons 18.301,85 € 1.307,28 € 2 taxable persons 14.641,48 € 1.045,82 € 2 taxable persons + 1 dependent person 16.471,67 € 1.176,55 € 2 taxable persons + 2 dependent persons 18.301,85 € 1.307,28 € 2 taxable persons + 3 dependent persons 20.132,04 € 1.438,00 € 2 taxable persons + 4 dependent persons 21.962,22 € 1.568,73 € 2 taxable persons + 5 dependent persons 23.792,41 € 1.699,46 € 2 taxable persons + 6 dependent persons 25.622,59 € 1.830,19 € - Recipients of the senior citizens pension supplement; – Beneficiaries of social assistance (RIS).
- Retired persons and pensioners receiving monthly pension equivalent or below 1.2 times the value of the IAS (Social Support Index);
- Recipients of unemployment benefit receiving monthly allowance equivalent or below 1.2 times the value of the IAS.
Echelon A | Documents to submit
Echelon B | Documents to submit
Application for Pass Social +
Validity
Where can I apply for or renew my Social+ pass?
Legal framework
Senior citizens, retired persons and pensioners
Senior customers are entitled to benefit from discounts in some travel passes in the Lisbon region.
Click the following links to know more about access conditions and discounts applicable to senior citizens, retired persons and pensioners.
+65
Aged 65 years or older:
- 25% discount on Navegante Rede and Intermodal passes;
- 60% on Navegante Urbano.
To benefit from this discount, customers must submit duly completed application form for navegante card (senior citizens) plus the following documents:
- Updated passport colour photo;
- Original of Identity Card or other official ID document or residence permit.
Navegante urbano 3ª idade (senior citizens) Lisboa
To use this benefit, customers must meet the following criteria:
- be 65 years or older;
- to have tax residency in the Lisbon municipality (certificate required);
- to have a Navegante card with a +65 customer profile.
Customers entitled to this benefit can use the Carris, Metro and CP transport in the municipality of Lisbon.
To apply for this free monthly pass please go to the Customer Care or Navegante Spaces in the Metro network.
This travel pass is valid for 30 consecutive days. The pass can be loaded in the Ticket Vending Machines in all stations and at the Ticket Offices in the following stations:
- Campo Grande;
- Colégio Militar/Luz;
- Jardim Zoológico;
- Marquês de Pombal;
- Rossio;
- Baixa-Chiado;
- Cais do Sodré;
- Oriente;
- Aeroporto.
This free travel pass must be renewed every year.
Required documents:
| You don’t have a Navegante card | You have a valid Normal Navegante card without customer profile or a valid Urban Navegante card for Senior Citizens (3.ª Idade) | You have a Navegante card with customer profile Navegante Urbano for Senior Citizens (3.ª Idade) | |
|---|---|---|---|
| Location | Ticket Office/Express delivery | Customer Care Network and Navegante Spaces | Customer Care Network and Navegante Spaces |
| +65 | • Duly completed application form for Navegante card and corresponding documents | • Identification card and proof of age | • Certificate of tax residency |
| • Identification document and proof of age | • Certificate of tax residency | ||
| • Certificate of tax residency |
Note 1: If you don’t have a Navegante Card, you can only load the free travel pass after the card has been issued.
Note 2: The tax residency certificate cannot have been issued more than 6 months previously to the date of the pass application.
To obtain the tax residency certificate go to: https://www.portaldasfinancas.gov.pt (in the search box write “pedir certidão” and after clicking on ‘acesso’ select the certificate ‘domicílio fiscal’ and click on ‘obter’). It is also possible to obtain this certificate in person at the tax offices. The tax residency certificate cannot have been issued more than 6 months previously to the date of the pass application.
Retired persons and pensioners
Retired person/Pensioner whose monthly household income is equivalent or lower to the minimum wage.
- 25% discount on Navegante Rede and intermodal passes;
- 60% discount on Navegante Urbano.
To benefit from this discount, customers must submit duly completed application form for navegante card (Retired person/Pensioner) plus the following documents:
- Composition of household duly certified by the parish council of respective residence area;
- Household income duly certified by respective tax office (or tax return or tax office certificate);
- Original and copy of documentary evidence of pension issued by CGA or CNP;
- Updated passport colour photo;
- Original of Identity Card or other official ID document or residence permit.
Request for invoice
For income tax purposes, invoices with Taxpayer Identification Number (NIF) issued at the time of purchase at Metro ticket offices and vending machines, will be included automatically in the taxpayer’s personal area of the Tax Authority’s e-fatura website, in compliance with Law 82 – E / 2014, of 31 December.
Request your invoice with NIF before payment.
As instructed by the Tax Authority, the following information must be filled in on the invoices at the time of purchase:
Invoices up to € 99.99
NIF is optional
Invoice for € 100 up to € 999
NIF / name / address are optional
Invoice equal to or greater than € 1000
NIF / name / address are mandatory