The third phase of the Baixa-Chiado station’s ongoing project to improve and modernize accessibility is now underway. This phase focuses on improving the last set of escalators that provide access to Largo do Chiado.

Starting on Wednesday, May 17, 2023, the work will primarily involve sealing off escalators 2, 4, and 6 and setting up the construction site. During this time, customers are advised to use the stairs or the escalators in the upward direction, as they will remain operational.

Passengers may continue to use this entrance via the stairs (approximately 183 steps) or the entry at Rua do Crucifixo, about 400m (5 minutes) away.

For wheelchair access, the existing platform lift at the Crucifixo Street entrance remains available. To request assistance use the help point next to the hand rail.

This work is expected to last 6 months.


Chiado Access Intervention

Start date: May 17, 2023

Conclusion: Last quarter of 2023

Customer constraints:

  • Escalators 1, 3, 5, and 7 in the upward direction, and adjacent stairs, will continue to operate to assist customers on their way up.
  •  Escalators 2, 4, and 6 and adjacent stairs will be closed


  • The equipment at Baixa-Chiado station has been in use for 20 years and shows signs of wear that require corrective measures;
  • Additionally, the system of these devices needs updating.


General information about the ongoing work:

Managed by: Metropolitano de Lisboa E.P.E.

Contractor: Kone Portugal – Elevadores, Lda.

Total investment: €1,470,047.27 for the entire contract 103/2022 covering the 7 escalators (2, 4, 6, 9, 10, 11, and 12).


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