Help Points

When you need support, make use of our Help Points available at the MAVT’s (Ticket Vending Machines) and near the access channels. Just click and wait for someone to assist you. Access Channels...

Make your journey safer

We prioritize the safety of our customers. It is, therefore, crucial to communicate the procedures and behaviors that can be adopted to enhance your safety during your journey. In this regard, Lisbon Metro is launching a new campaign in partnership with the...

Strike notice

Due to the partial strike called by the Lisbon Metro workers’ union, Metro service will be suspended on May 18 (Thursday) from 06:30 am to 09:30 am. Normal service will resume at 10 am. Metropolitano de Lisboa apologises for the inconvenience.

Tap your card, not your wallet.

Only tap the card you want to use.  Watch out for card clash. Continuously betting on service improvement, we are replacing and modernizing the card readers in fare gates to prepare our network to keep up with the latest technological trends in ticketing, including...
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